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    Issue with SR and coalesce

    Scheduled Pinned Locked Moved Unsolved Backup
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Have you tried to restart the hosts?

      L 2 Replies Last reply Reply Quote 0
      • L Offline
        lucasljorge @olivierlambert
        last edited by

        @olivierlambert
        not yet, restarting will force coalesce?

        1 Reply Last reply Reply Quote 0
        • L Offline
          lucasljorge @olivierlambert
          last edited by

          @olivierlambert restarted the master, nothing happened

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            It's really hard to tell, have you restarted also all the other pool members?

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            • Byte_SmarterB Offline
              Byte_Smarter
              last edited by

              We are having this exact same issue and I have posted in the Discord server to no avail

              Mar  5 10:05:57 ops-xen2 SMGC: [25218] *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]          ***********************
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]          *  E X C E P T I O N  *
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]          ***********************
              Mar  5 10:05:57 ops-xen2 SMGC: [25218] gc: EXCEPTION <class 'XenAPI.Failure'>, ['XENAPI_PLUGIN_FAILURE', 'multi', 'CommandException', 'Input/output error']
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/opt/xensource/sm/cleanup.py", line 2961, in gc
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     _gc(None, srUuid, dryRun)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/opt/xensource/sm/cleanup.py", line 2846, in _gc
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     _gcLoop(sr, dryRun)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/opt/xensource/sm/cleanup.py", line 2813, in _gcLoop
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     sr.garbageCollect(dryRun)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/opt/xensource/sm/cleanup.py", line 1651, in garbageCollect
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     self.deleteVDIs(vdiList)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/opt/xensource/sm/cleanup.py", line 1665, in deleteVDIs
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     self.deleteVDI(vdi)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/opt/xensource/sm/cleanup.py", line 2426, in deleteVDI
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     self._checkSlaves(vdi)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/opt/xensource/sm/cleanup.py", line 2650, in _checkSlaves
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     self.xapi.ensureInactive(hostRef, args)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/opt/xensource/sm/cleanup.py", line 332, in ensureInactive
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     hostRef, self.PLUGIN_ON_SLAVE, "multi", args)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/usr/lib/python2.7/site-packages/XenAPI.py", line 264, in __call__
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     return self.__send(self.__name, args)
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/usr/lib/python2.7/site-packages/XenAPI.py", line 160, in xenapi_request
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     result = _parse_result(getattr(self, methodname)(*full_params))
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]   File "/usr/lib/python2.7/site-packages/XenAPI.py", line 238, in _parse_result
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]     raise Failure(result['ErrorDescription'])
              Mar  5 10:05:57 ops-xen2 SMGC: [25218]
              Mar  5 10:05:57 ops-xen2 SMGC: [25218] *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
              
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              • Byte_SmarterB Offline
                Byte_Smarter
                last edited by

                This seems to be a Python code error ? Could this be a bug in the GC script ?

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                • Byte_SmarterB Offline
                  Byte_Smarter
                  last edited by

                  1672cf37-8a46-4a55-8d62-e3b680f3fdc8-image.png

                  Just updated a day ago,

                  All of these backups that are failing have no existing Snapshots

                  e11414d7-6884-4e16-9f41-bfad0938dc66-image.png

                  This seems to be because each one has 3 (one has 4) base copies as its not coalescing

                  Output of grep -A 5 -B 5 -i exception /var/log/SMlog
                  2c06a306-da2b-4369-8a90-4c9d3216dcc1-image.png

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                  • L Offline
                    lucasljorge @olivierlambert
                    last edited by

                    @olivierlambert said in Issue with SR and coalesce:

                    It's really hard to tell, have you restarted also all the other pool members?

                    It resolved after i migrate from the SR to another (or to XCP host local storage). But we have scheduled backup jobs running everyday and i'm noticing the VDI to coalesce number is growing up again on these storages.

                    @Byte_Smarter said in Issue with SR and coalesce:

                    This seems to be a Python code error ? Could this be a bug in the GC script ?

                    I think so

                    Byte_SmarterB 1 Reply Last reply Reply Quote 0
                    • dthenotD Offline
                      dthenot Vates 🪐 XCP-ng Team
                      last edited by dthenot

                      Hi, this XAPI plugin multi is called on another host but is failing with IOError.
                      It's doing a few things on a host related to LVM handling.
                      It's failing on one of them, you should look into the one having the error to have the full error in SMlog of the host.
                      The plugin itself is located in /etc/xapi.d/plugins/on-slave, it's the function named multi.

                      nikadeN 1 Reply Last reply Reply Quote 0
                      • nikadeN Offline
                        nikade Top contributor @dthenot
                        last edited by

                        As replied by @dthenot you need to check /var/log/SMlog on all of your hosts to see which one it is failing on and why.
                        If the storage filled up before this started to happend my guess is that there is something corrupted, if that's the case you might have to clean up manually.

                        I've had this situation once and got help from XOA support, they had to manually clean up some old snapshots and after doing so we triggered a new coalescale (rescan the storage) which were able to clean up the queue.
                        Untill that's finished I wouldn't run any backups, since that might cause more problems but also slow down the coalescale process.

                        Byte_SmarterB 1 Reply Last reply Reply Quote 0
                        • Byte_SmarterB Offline
                          Byte_Smarter @nikade
                          last edited by

                          @nikade

                          In our case there are 0 Snapshots as these are backups restored on a new SR, so I am not sure what there is to coalesce.

                          We get this when running: grep -i "coalescale" /var/log/SMlog

                          272fd752-73f8-4ccb-89fb-74541128184d-image.png

                          We get this when running: grep -A 5 -B 5 -i exception /var/log/SMlog (Was advised from Discord to find issues with Coalescing)

                          ac64d18c-f122-4c9a-b9f4-1bc4ad3d8b0e-image.png

                          As far as all the hosts ONLY the master which is 'ops-xen2' is showing the logs errors posted earlier.

                          In theory the only snapshots these should have are the ones taken during the backup process but it never makes these and skips the VMs we want backed up that are the issue here

                          The SR has several TB of free space and is using ISCSI and is running on its own storage network, along with the fact no VMs running on that SR are showing any issues with the SR IOPS. I am not thinking this is a SR related issues (I can be wrong here)

                          2a6867fc-2050-4036-9aad-0947352f3b21-image.png

                          As far as what was posted about the Multi plugin while informative what should I be looking for in the entirety of the SMLog?

                          These host are running version 8.1.0 and have been running for a decent time so that could be a issue here, we are looking at possibly moving all VMs that are at issue to a totally new host/pool to see if the hosts are the issue.

                          There are 10 VM's in this pool 5 of them are on a older NAS that we are wanting to replace we have not moved any more over as this issue kind of makes us not want to finish moving them all over until we are secure. We have 5 on the same pool in that new SR I mentioned and from both speed and IOPS seem to be fine and no errors to be seen with the SR.

                          If we shut down the 5 VM's that are currently an issue they can run the backups just fine but you can not run the backups if they are running.

                          I don't mind doing the work to fix the issues, I am just still in the process of finding out what the issue that I need to fix is. I would really like if someone has 15 mins to go over the logs with us from XCP and maybe point us in some sort of direction to resolve the issues we are seeing as it does not seem to fall into issues that are in the documentation or the Discord.

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                          • P Offline
                            ph7 @Byte_Smarter
                            last edited by

                            @Byte_Smarter said in Issue with SR and coalesce:

                            We get this when running: grep -i "coalescale" /var/log/SMlog

                            Maybe try with coalesce instead

                            Byte_SmarterB 2 Replies Last reply Reply Quote 0
                            • Byte_SmarterB Offline
                              Byte_Smarter @ph7
                              last edited by

                              @ph7 a99e4f73-4ee2-4425-bd5a-f5747a9693d4-image.png

                              Same result

                              was copied from:

                              f6fe5001-9d1a-4c2e-8b44-5ecd729796ed-image.png

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                              • Byte_SmarterB Offline
                                Byte_Smarter @ph7
                                last edited by

                                @ph7

                                Also ran on the other hosts in pool

                                dde454c1-8297-4e19-9511-4e5333d99a22-image.png

                                7d4bc42e-2e7a-481a-9c9c-258ab0b90b26-image.png

                                I am assuming that this means its not even attempting to coalesce?

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                                • P Offline
                                  ph7 @Byte_Smarter
                                  last edited by

                                  @Byte_Smarter
                                  Sorry, can't help You 😞

                                  Byte_SmarterB 1 Reply Last reply Reply Quote 0
                                  • Byte_SmarterB Offline
                                    Byte_Smarter @ph7
                                    last edited by

                                    @ph7

                                    I am sorry too LOL

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                                    • Byte_SmarterB Offline
                                      Byte_Smarter @lucasljorge
                                      last edited by

                                      @lucasljorge I don't want to feel like I hijacked your post, are you still having the issues posted ?

                                      L 1 Reply Last reply Reply Quote 0
                                      • L Offline
                                        lucasljorge @Byte_Smarter
                                        last edited by

                                        @Byte_Smarter

                                        its ok buddy, please don't feel it, i'm following the discussion and trying to figure out whats happening too.
                                        I added another SR and i'm monitoring the status. Still having performance issues (1 SR is SAS) but, the coalesce number seems to be finally decreasing.
                                        Watching out the backup jobs running and keep you all in touch

                                        L Byte_SmarterB 2 Replies Last reply Reply Quote 0
                                        • L Offline
                                          lucasljorge @lucasljorge
                                          last edited by

                                          @lucasljorge

                                          thanks to @nikade and @dthenot for the quick response. I wiped out the "old SR" with coalesce issues after migrating. Seems to be running ok.

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                                          • Byte_SmarterB Offline
                                            Byte_Smarter @lucasljorge
                                            last edited by

                                            @lucasljorge

                                            Yeah I am at a loss restored systems from Full backups onto a new SR multiple times and it just will not let us backup while they run, turn them off works fine.

                                            Its like XCP's failing to make a snapshot, but you can make snapshots manually and its fine.

                                            Maybe new SR is broken? if that's the case how does that happen when it was just created and added. If there a SR repair tool?

                                            I can not find the error we are getting anywhere and the fact it does not have any logs of coalescing makes me thing its just not doing its job.

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