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    Issue with SR and coalesce

    Scheduled Pinned Locked Moved Unsolved Backup
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    • dthenotD Offline
      dthenot Vates 🪐 XCP-ng Team
      last edited by dthenot

      Hi, this XAPI plugin multi is called on another host but is failing with IOError.
      It's doing a few things on a host related to LVM handling.
      It's failing on one of them, you should look into the one having the error to have the full error in SMlog of the host.
      The plugin itself is located in /etc/xapi.d/plugins/on-slave, it's the function named multi.

      nikadeN 1 Reply Last reply Reply Quote 0
      • nikadeN Offline
        nikade Top contributor @dthenot
        last edited by

        As replied by @dthenot you need to check /var/log/SMlog on all of your hosts to see which one it is failing on and why.
        If the storage filled up before this started to happend my guess is that there is something corrupted, if that's the case you might have to clean up manually.

        I've had this situation once and got help from XOA support, they had to manually clean up some old snapshots and after doing so we triggered a new coalescale (rescan the storage) which were able to clean up the queue.
        Untill that's finished I wouldn't run any backups, since that might cause more problems but also slow down the coalescale process.

        Byte_SmarterB 1 Reply Last reply Reply Quote 0
        • Byte_SmarterB Offline
          Byte_Smarter @nikade
          last edited by

          @nikade

          In our case there are 0 Snapshots as these are backups restored on a new SR, so I am not sure what there is to coalesce.

          We get this when running: grep -i "coalescale" /var/log/SMlog

          272fd752-73f8-4ccb-89fb-74541128184d-image.png

          We get this when running: grep -A 5 -B 5 -i exception /var/log/SMlog (Was advised from Discord to find issues with Coalescing)

          ac64d18c-f122-4c9a-b9f4-1bc4ad3d8b0e-image.png

          As far as all the hosts ONLY the master which is 'ops-xen2' is showing the logs errors posted earlier.

          In theory the only snapshots these should have are the ones taken during the backup process but it never makes these and skips the VMs we want backed up that are the issue here

          The SR has several TB of free space and is using ISCSI and is running on its own storage network, along with the fact no VMs running on that SR are showing any issues with the SR IOPS. I am not thinking this is a SR related issues (I can be wrong here)

          2a6867fc-2050-4036-9aad-0947352f3b21-image.png

          As far as what was posted about the Multi plugin while informative what should I be looking for in the entirety of the SMLog?

          These host are running version 8.1.0 and have been running for a decent time so that could be a issue here, we are looking at possibly moving all VMs that are at issue to a totally new host/pool to see if the hosts are the issue.

          There are 10 VM's in this pool 5 of them are on a older NAS that we are wanting to replace we have not moved any more over as this issue kind of makes us not want to finish moving them all over until we are secure. We have 5 on the same pool in that new SR I mentioned and from both speed and IOPS seem to be fine and no errors to be seen with the SR.

          If we shut down the 5 VM's that are currently an issue they can run the backups just fine but you can not run the backups if they are running.

          I don't mind doing the work to fix the issues, I am just still in the process of finding out what the issue that I need to fix is. I would really like if someone has 15 mins to go over the logs with us from XCP and maybe point us in some sort of direction to resolve the issues we are seeing as it does not seem to fall into issues that are in the documentation or the Discord.

          P 1 Reply Last reply Reply Quote 0
          • P Offline
            ph7 @Byte_Smarter
            last edited by

            @Byte_Smarter said in Issue with SR and coalesce:

            We get this when running: grep -i "coalescale" /var/log/SMlog

            Maybe try with coalesce instead

            Byte_SmarterB 2 Replies Last reply Reply Quote 0
            • Byte_SmarterB Offline
              Byte_Smarter @ph7
              last edited by

              @ph7 a99e4f73-4ee2-4425-bd5a-f5747a9693d4-image.png

              Same result

              was copied from:

              f6fe5001-9d1a-4c2e-8b44-5ecd729796ed-image.png

              1 Reply Last reply Reply Quote 0
              • Byte_SmarterB Offline
                Byte_Smarter @ph7
                last edited by

                @ph7

                Also ran on the other hosts in pool

                dde454c1-8297-4e19-9511-4e5333d99a22-image.png

                7d4bc42e-2e7a-481a-9c9c-258ab0b90b26-image.png

                I am assuming that this means its not even attempting to coalesce?

                P 1 Reply Last reply Reply Quote 0
                • P Offline
                  ph7 @Byte_Smarter
                  last edited by

                  @Byte_Smarter
                  Sorry, can't help You 😞

                  Byte_SmarterB 1 Reply Last reply Reply Quote 0
                  • Byte_SmarterB Offline
                    Byte_Smarter @ph7
                    last edited by

                    @ph7

                    I am sorry too LOL

                    1 Reply Last reply Reply Quote 0
                    • Byte_SmarterB Offline
                      Byte_Smarter @lucasljorge
                      last edited by

                      @lucasljorge I don't want to feel like I hijacked your post, are you still having the issues posted ?

                      L 1 Reply Last reply Reply Quote 0
                      • L Offline
                        lucasljorge @Byte_Smarter
                        last edited by

                        @Byte_Smarter

                        its ok buddy, please don't feel it, i'm following the discussion and trying to figure out whats happening too.
                        I added another SR and i'm monitoring the status. Still having performance issues (1 SR is SAS) but, the coalesce number seems to be finally decreasing.
                        Watching out the backup jobs running and keep you all in touch

                        L Byte_SmarterB 2 Replies Last reply Reply Quote 0
                        • L Offline
                          lucasljorge @lucasljorge
                          last edited by

                          @lucasljorge

                          thanks to @nikade and @dthenot for the quick response. I wiped out the "old SR" with coalesce issues after migrating. Seems to be running ok.

                          1 Reply Last reply Reply Quote 0
                          • Byte_SmarterB Offline
                            Byte_Smarter @lucasljorge
                            last edited by

                            @lucasljorge

                            Yeah I am at a loss restored systems from Full backups onto a new SR multiple times and it just will not let us backup while they run, turn them off works fine.

                            Its like XCP's failing to make a snapshot, but you can make snapshots manually and its fine.

                            Maybe new SR is broken? if that's the case how does that happen when it was just created and added. If there a SR repair tool?

                            I can not find the error we are getting anywhere and the fact it does not have any logs of coalescing makes me thing its just not doing its job.

                            L 1 Reply Last reply Reply Quote 0
                            • tjkreidlT Offline
                              tjkreidl Ambassador @lucasljorge
                              last edited by

                              @lucasljorge How full is the storage, percentage-wise? If over around 90%, a coalesce operation sometimes will not work. You may have to shuffle some of your VM storage to a different SR.
                              If your host is not responding, you may have to do a reboot to clear out stuck taks if the "xe task-cancel" command isn't working.

                              L 1 Reply Last reply Reply Quote 0
                              • L Offline
                                lucasljorge @Byte_Smarter
                                last edited by

                                @Byte_Smarter hard to tell whats happening. The Xen version here is 8.2

                                I read somewhere in other XCP documentation, that the SR has to be at least 30% free to do backup and coalesce jobs properly.

                                I think that was the problem here, the SR went full and we're unable to run any job. But i had to recreate the old SR to get a success response from Orchestra.

                                Did you try to migrate the VDI's to another SR?

                                Byte_SmarterB 1 Reply Last reply Reply Quote 0
                                • L Offline
                                  lucasljorge @tjkreidl
                                  last edited by

                                  @tjkreidl it was around 85% full.

                                  tjkreidlT 1 Reply Last reply Reply Quote 0
                                  • Byte_SmarterB Offline
                                    Byte_Smarter @lucasljorge
                                    last edited by

                                    @lucasljorge Its a Brand New SR that we moved them too with TB of free space

                                    Byte_SmarterB 1 Reply Last reply Reply Quote 0
                                    • Byte_SmarterB Offline
                                      Byte_Smarter @Byte_Smarter
                                      last edited by

                                      @Byte_Smarter said in Issue with SR and coalesce:

                                      @lucasljorge Its a Brand New SR that we moved them too with TB of free space

                                      By moved we used a backup restore instead of a migration.

                                      L 1 Reply Last reply Reply Quote 0
                                      • L Offline
                                        lucasljorge @Byte_Smarter
                                        last edited by

                                        @Byte_Smarter I would try updating XCP first, I'm just not sure the impacts 😞

                                        don't know too if there are differences between migration and restoring a backup to the master/orchestra

                                        Byte_SmarterB 1 Reply Last reply Reply Quote 0
                                        • Byte_SmarterB Offline
                                          Byte_Smarter @lucasljorge
                                          last edited by

                                          @lucasljorge

                                          Yeah we are thinking that too, it would involve downtime on all 10 of the systems in the pool to complete so that would be a scheduled task.

                                          1 Reply Last reply Reply Quote 0
                                          • tjkreidlT Offline
                                            tjkreidl Ambassador @lucasljorge
                                            last edited by

                                            @lucasljorge That may be the issue. That's pretty full for a coalesce to work!

                                            Byte_SmarterB 1 Reply Last reply Reply Quote 1
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