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    XOA fails after update to 5.106.0

    Scheduled Pinned Locked Moved Solved Management
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    • J Offline
      joneill @olivierlambert
      last edited by

      @olivierlambert after updating to 5.106.4 today I am now seeing the following error in XOA:

      2ac0e7a8-22c2-439b-95c9-9babe75899be-image.png

      DanpD 1 Reply Last reply Reply Quote 0
      • DanpD Offline
        Danp Pro Support Team @joneill
        last edited by

        @joneill Switch to the Licenses tab (XOA > Licenses) and then click the red button to activate the license on the appliance.

        1 Reply Last reply Reply Quote 1
        • G Offline
          gr85z
          last edited by

          I have 2 XOA , first one I use in production and Licensed with Enterprise license. Second one I use for VMs I have on local server not licensed. They are both registered under same email.
          On XOA 2 I am getting the expired license message and showing license is unbound which is what I want. But I can't do anything with 2nd XOA, do I have to redeploy the XOA and use different email to register? or can I unregister and use new email?
          I have updated both XOAs to -- Current version: 5.107.2 --
          Screen shot of License
          410e3dff-251b-4e12-8ff8-508682f673db-image.png

          A 1 Reply Last reply Reply Quote 0
          • olivierlambertO Online
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            Hi,

            You cannot use one XOA paid license for 2x XOAs. It's one per XOA. You can have XOA free on your second XOA though (and you can always transfer the paid license to it if you have lost your production one)

            G 1 Reply Last reply Reply Quote 0
            • A Offline
              Andrew Top contributor @gr85z
              last edited by

              It would be nice to have an "unregister" button, or better, a "use free license" button.

              1 Reply Last reply Reply Quote 0
              • G Offline
                gr85z @olivierlambert
                last edited by

                @olivierlambert so how can I unregister the 2nd one without loosing the VMs on host?
                Do I have to remove the XOA VM and then re-install? Is there something command line that I need to do? etc.....

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                • olivierlambertO Online
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  If you simply update your second XOA, it should downgrade it to XOA Free (if I remember correctly)

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                  • G Offline
                    gr85z @olivierlambert
                    last edited by

                    @olivierlambert I tried upgrading downgrading the versions, stable to latest etc... it doesn't remove my registration on 2nd XOA which is what I am trying to do just to use free version.

                    1 Reply Last reply Reply Quote 0
                    • olivierlambertO Online
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      I see, let me check internally why, you should (in theory) being able to use XOA Free on this second XOA.

                      In the meantime, can you try to deploy a fresh one, register and see if you can just have XOA Free?

                      G 1 Reply Last reply Reply Quote 0
                      • G Offline
                        gr85z @olivierlambert
                        last edited by

                        @olivierlambert deploying fresh copy worked and registered under different email. Thank you for assistance

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