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    XOA fails after update to 5.106.0

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    • E Offline
      Edogstraus00
      last edited by

      Hello, I was commenting to say this same issue has resurfaced in a new update I did yesterday.

      91b66087-b0b5-403d-a882-186d3cee7203-image.png

      However, I see XO-Server was updated to 5.177.4 (from 5.177.3) which seemed to have fixed this after applying the update and rebooting.

      Hopefully this issue does not appear again in another release.

      Seems like now I have another thing to fix and update
      db042587-2444-4340-ac62-a994545b9cab-image.png

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      • olivierlambertO olivierlambert marked this topic as a question on
      • olivierlambertO olivierlambert has marked this topic as solved on
      • J Offline
        joneill @olivierlambert
        last edited by

        @olivierlambert after updating to 5.106.4 today I am now seeing the following error in XOA:

        2ac0e7a8-22c2-439b-95c9-9babe75899be-image.png

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @joneill
          last edited by

          @joneill Switch to the Licenses tab (XOA > Licenses) and then click the red button to activate the license on the appliance.

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          • G Offline
            gr85z
            last edited by

            I have 2 XOA , first one I use in production and Licensed with Enterprise license. Second one I use for VMs I have on local server not licensed. They are both registered under same email.
            On XOA 2 I am getting the expired license message and showing license is unbound which is what I want. But I can't do anything with 2nd XOA, do I have to redeploy the XOA and use different email to register? or can I unregister and use new email?
            I have updated both XOAs to -- Current version: 5.107.2 --
            Screen shot of License
            410e3dff-251b-4e12-8ff8-508682f673db-image.png

            A 1 Reply Last reply Reply Quote 0
            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Hi,

              You cannot use one XOA paid license for 2x XOAs. It's one per XOA. You can have XOA free on your second XOA though (and you can always transfer the paid license to it if you have lost your production one)

              G 1 Reply Last reply Reply Quote 0
              • A Online
                Andrew Top contributor @gr85z
                last edited by

                It would be nice to have an "unregister" button, or better, a "use free license" button.

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                • G Offline
                  gr85z @olivierlambert
                  last edited by

                  @olivierlambert so how can I unregister the 2nd one without loosing the VMs on host?
                  Do I have to remove the XOA VM and then re-install? Is there something command line that I need to do? etc.....

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    If you simply update your second XOA, it should downgrade it to XOA Free (if I remember correctly)

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      gr85z @olivierlambert
                      last edited by

                      @olivierlambert I tried upgrading downgrading the versions, stable to latest etc... it doesn't remove my registration on 2nd XOA which is what I am trying to do just to use free version.

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        I see, let me check internally why, you should (in theory) being able to use XOA Free on this second XOA.

                        In the meantime, can you try to deploy a fresh one, register and see if you can just have XOA Free?

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                        • G Offline
                          gr85z @olivierlambert
                          last edited by

                          @olivierlambert deploying fresh copy worked and registered under different email. Thank you for assistance

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