XCP-ng
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    XOA fails after update to 5.106.0

    Scheduled Pinned Locked Moved Solved Management
    68 Posts 12 Posters 4.2k Views 10 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      This is XOA free which is failing once upgraded to 5.109, reporting as "Enterprise",

      This one is really really weird. Yes, you can open a ticket with XOA Free, because we need the XO team to be able to track the problem and fix it.

      LhoustL 1 Reply Last reply Reply Quote 0
      • LhoustL Offline
        Lhoust @olivierlambert
        last edited by

        @olivierlambert said in XOA fails after update to 5.106.0:

        This is XOA free which is failing once upgraded to 5.109, reporting as "Enterprise",

        This one is really really weird. Yes, you can open a ticket with XOA Free, because we need the XO team to be able to track the problem and fix it.

        Unfortunately from the my XOA Free's Current State, I was informed from my Account I would be unable to file a Ticket without first contacting Vates, therefore I filed a Ticket via E-mail with support@vates.fr...

        DanpD olivierlambertO 2 Replies Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @Lhoust
          last edited by

          @Lhoust I checked but was unable to locate a new ticket from you. I recommend going to https://vates.tech/contact/ and submit your inquiry from there. Be sure to provide the support tunnel ID if possible.

          LhoustL 1 Reply Last reply Reply Quote 0
          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO @Lhoust
            last edited by

            @Lhoust This email is not monitored. But as Dan said, via the contact form you will be redirected.

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD Offline
              Danp Pro Support Team @olivierlambert
              last edited by

              FWIW, I've verified this bug on XOA Free when on the Latest release channel.

              olivierlambertO 1 Reply Last reply Reply Quote 0
              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO @Danp
                last edited by

                @Danp You mean going on Enterprise and beeing locked after?

                DanpD 1 Reply Last reply Reply Quote 0
                • DanpD Offline
                  Danp Pro Support Team @olivierlambert
                  last edited by Danp

                  @olivierlambert Correct, it switches to Enterprise and then locks up because there isn't a license attached. Switching to the Stable release channel resolves the issue so that it is again running a valid XOA Free.

                  LhoustL 1 Reply Last reply Reply Quote 0
                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    haha that one is really weird. We'll make sure the XO team take a look at this tomorrow.

                    A 1 Reply Last reply Reply Quote 0
                    • LhoustL Offline
                      Lhoust @Danp
                      last edited by

                      @Danp said in XOA fails after update to 5.106.0:

                      @olivierlambert Correct, it switches to Enterprise and then locks up because there isn't a license attached. Switching to the Stable release channel resolves the issue so that it is again running a valid XOA Free.

                      Correct switching back to the Stable Release or restoring V5.108.1 from a Backup works, although upgrading to V5.109 Locks in "Enterprise" Mode!

                      1 Reply Last reply Reply Quote 0
                      • LhoustL Offline
                        Lhoust @Danp
                        last edited by

                        @Danp said in XOA fails after update to 5.106.0:

                        @Lhoust I checked but was unable to locate a new ticket from you. I recommend going to https://vates.tech/contact/ and submit your inquiry from there. Be sure to provide the support tunnel ID if possible.

                        Unfortunately I ONLY run XOA Free intermittently on my Main Desktop Computer and for some reason the Ticket I e-Mailed earlier ended up in my own INBOX???

                        Under these circumstances, I assume that I will be UNable to provide a Support Tunnel ID???

                        I have re-filed via the suggested Contact Form!!!

                        1 Reply Last reply Reply Quote 0
                        • A Online
                          acebmxer
                          last edited by

                          I just installed XOA at work and after updating to latest stable 5.108.1 i am facing the same error.

                          This is a fresh install in preparation to migrate from vpshere.

                          Screenshot 2025-08-01 154903.png

                          A 1 Reply Last reply Reply Quote 0
                          • A Offline
                            Andrew Top contributor @olivierlambert
                            last edited by

                            @olivierlambert Something Odd...

                            I am running XOA latest channel version: 5.109.0.... Today it asked me to allow an upgrade (not sure to what), so I did. The upgrade ran and disconnected me, as usual. Now all I see is Cannot GET / after a damaged login page.

                            So I SSH'd in to the OS and did a downgrade to the stable channel and then upgrade to the latest channel and it works again...

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Andrew Top contributor @acebmxer
                              last edited by

                              @acebmxer Did you activate your License?
                              Click on XOA then Licenses (at the top). Make sure you see This license is active on this XOA

                              1 Reply Last reply Reply Quote 0
                              • First post
                                Last post