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    S3 / Wasabi Backup

    Scheduled Pinned Locked Moved Xen Orchestra
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    • K Offline
      klou @olivierlambert
      last edited by

      @olivierlambert

      Again, thanks for the help with this.

      Whether or not the node process is actually using that much (I've been reading that by default, it maxes around 1.4 GB, but I just increased that with --max-old-space-size=2560), larger S3 backups/transfers are still only successful if I increase XO VM memory to > 5 GB.

      A recent backup run showed overall usage ballooned to 5.5+ GB during the backup, and then went back to ~1.4GB afterwards.

      I don't know if this is intended behavior or if you want to finetune it later, but leaving the VM at 6 GB works for me.

      1 Reply Last reply Reply Quote 0
      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        It shouldn't be the case. Are you using XOA or XO from the sources?

        K 1 Reply Last reply Reply Quote 0
        • K Offline
          klou @olivierlambert
          last edited by klou

          @olivierlambert From sources. Latest pull was last Friday, so 5.68.0/5.72.0.

          Memory usage is relatively stable around 1.4 GB (most of this morning, with --max-old-space-size=2560) , balloons during a S3 backup job, and then goes back down to 1.4 GB when transfer is complete.

          a4944018-7ad0-4b75-b540-c2a103228fc1-image.png

          edit: The above was a backup without compression.

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            Ping @nraynaud

            Also @klou could you test it on XOA latest please?

            K 1 Reply Last reply Reply Quote 0
            • K Offline
              klou @olivierlambert
              last edited by klou

              @olivierlambert

              OK, DL'ed/Registered XOA, bumped it to 6 GB just in case (VM only, not the node process).

              Updated to XOA latest channel, 5.51.1 (5.68.0/5.72.0). (p.s. thanks for the config backup/restore function. Needed to restart the VM or xo-server, but retained my S3 remote settings.)

              First is a pfSense VM, ~600 MB after zstd. The initial 5+GB usage is VM bootup.
              808b296f-54a7-4fd3-906b-6dd18e543210-image.png

              Next is the same VM that I used for the previous tests. ~7GB after ztsd. The job started around 9:30, where the initial ramp-up occurred (during snapshot and transfer start). Then it jumped further to 5+ GB.
              e513c294-0b05-4e73-8b5b-21f9d4af944e-image.png

              That's about as clear as I can get in the 10 minute window. It finished, dropped down to 3.5GB, and then eventually back to 1.4GB.

              DanpD 1 Reply Last reply Reply Quote 0
              • DanpD Offline
                Danp Pro Support Team @klou
                last edited by

                @klou Did you try it without increasing the memory in XOA?

                K 1 Reply Last reply Reply Quote 0
                • K Offline
                  klou @Danp
                  last edited by

                  @Danp

                  Just did, reduced to 2GB RAM. The pfSense Backup was about the same, except the post-backup idle state was around 900MB usage.

                  The 2nd VM bombed out with an "Interrupted" transfer status (similar to a few posts above).

                  b15efd75-9f70-4089-a7c0-84e0445a3ba1-image.png

                  1 Reply Last reply Reply Quote 0
                  • nraynaudN Offline
                    nraynaud XCP-ng Team
                    last edited by

                    @klou is it happening in a full backup? (this question will help me look at the right place in the code)

                    K 1 Reply Last reply Reply Quote 0
                    • K Offline
                      klou @nraynaud
                      last edited by

                      @nraynaud

                      Yes, Full Backup, target is S3, both with or without compression.

                      (Side note: I didn't realize that Delta Backups were possible with S3. This could be significant in storage space. But I also assume that this is *nix VMs only?)

                      1 Reply Last reply Reply Quote 0
                      • nraynaudN Offline
                        nraynaud XCP-ng Team
                        last edited by

                        @klou
                        thanks.

                        I assume all kinds of VMs can be backed up in delta. I don't have any connection between the VM type and the remote type.

                        K 1 Reply Last reply Reply Quote 0
                        • K Offline
                          klou @nraynaud
                          last edited by

                          @nraynaud

                          If it helps, I'm reasonably certain that I was able to backup and upload similarly sized VMs previously without memory issues, before the 50GB+ chunking changes.

                          1 Reply Last reply Reply Quote 1
                          • nraynaudN Offline
                            nraynaud XCP-ng Team
                            last edited by

                            On it!

                            1 Reply Last reply Reply Quote 0
                            • nraynaudN Offline
                              nraynaud XCP-ng Team
                              last edited by

                              @klou, I see no obvious error, and I can't reproduce to really hunt it.

                              Since you're building from the sources, would you mind running a special test branch for me in a few days?

                              Right now, my working copy is tied up with something else that I would like to finish first.

                              Thanks,
                              Nicolas.

                              K 1 Reply Last reply Reply Quote 0
                              • K Offline
                                klou @nraynaud
                                last edited by

                                @nraynaud Sorry about dropping this for a while. If you want to pick it back up, let me know and I'll try to test changes as well.

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  DodgeThis
                                  last edited by DodgeThis

                                  I'm getting this errors on big vms:

                                  {
                                    "data": {
                                      "mode": "full",
                                      "reportWhen": "failure"
                                    },
                                    "id": "1605563266089",
                                    "jobId": "abfed8aa-b445-4c94-be5c-b6ed723792b8",
                                    "jobName": "amazonteste",
                                    "message": "backup",
                                    "scheduleId": "44840d13-2302-45ae-9460-53ed451183ed",
                                    "start": 1605563266089,
                                    "status": "failure",
                                    "infos": [
                                      {
                                        "data": {
                                          "vms": [
                                            "68b2bf30-8693-8419-20ab-18162d4042aa",
                                            "fbea839a-72ac-ca3d-51e5-d4248e363d72",
                                            "b24d8810-b7f5-5576-af97-6a6d5f9a8730"
                                          ]
                                        },
                                        "message": "vms"
                                      }
                                    ],
                                    "tasks": [
                                      {
                                        "data": {
                                          "type": "VM",
                                          "id": "68b2bf30-8693-8419-20ab-18162d4042aa"
                                        },
                                        "id": "1605563266118:0",
                                        "message": "Starting backup of TEST. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                                        "start": 1605563266118,
                                        "status": "failure",
                                        "tasks": [
                                          {
                                            "id": "1605563266136",
                                            "message": "snapshot",
                                            "start": 1605563266136,
                                            "status": "success",
                                            "end": 1605563271882,
                                            "result": "a700da10-a281-a124-8283-970aa7675d39"
                                          },
                                          {
                                            "id": "1605563271885",
                                            "message": "add metadata to snapshot",
                                            "start": 1605563271885,
                                            "status": "success",
                                            "end": 1605563271899
                                          },
                                          {
                                            "id": "1605563272085",
                                            "message": "waiting for uptodate snapshot record",
                                            "start": 1605563272085,
                                            "status": "success",
                                            "end": 1605563272287
                                          },
                                          {
                                            "id": "1605563272340",
                                            "message": "start VM export",
                                            "start": 1605563272340,
                                            "status": "success",
                                            "end": 1605563272362
                                          },
                                          {
                                            "data": {
                                              "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                                              "type": "remote"
                                            },
                                            "id": "1605563272372",
                                            "message": "export",
                                            "start": 1605563272372,
                                            "status": "failure",
                                            "tasks": [
                                              {
                                                "id": "1605563273029",
                                                "message": "transfer",
                                                "start": 1605563273029,
                                                "status": "failure",
                                                "end": 1605563715136,
                                                "result": {
                                                  "message": "write EPIPE",
                                                  "errno": "EPIPE",
                                                  "code": "NetworkingError",
                                                  "syscall": "write",
                                                  "region": "eu-central-1",
                                                  "hostname": "s3.eu-central-1.amazonaws.com",
                                                  "retryable": true,
                                                  "time": "2020-11-16T21:55:08.319Z",
                                                  "name": "NetworkingError",
                                                  "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                                }
                                              }
                                            ],
                                            "end": 1605563715348,
                                            "result": {
                                              "message": "write EPIPE",
                                              "errno": "EPIPE",
                                              "code": "NetworkingError",
                                              "syscall": "write",
                                              "region": "eu-central-1",
                                              "hostname": "s3.eu-central-1.amazonaws.com",
                                              "retryable": true,
                                              "time": "2020-11-16T21:55:08.319Z",
                                              "name": "NetworkingError",
                                              "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                            }
                                          },
                                          {
                                            "id": "1605563717917",
                                            "message": "set snapshot.other_config[xo:backup:exported]",
                                            "start": 1605563717917,
                                            "status": "success",
                                            "end": 1605563721061
                                          }
                                        ],
                                        "end": 1605564045507
                                      },
                                      {
                                        "data": {
                                          "type": "VM",
                                          "id": "fbea839a-72ac-ca3d-51e5-d4248e363d72"
                                        },
                                        "id": "1605564045510",
                                        "message": "Starting backup of DESKTOPGREEN. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                                        "start": 1605564045510,
                                        "status": "failure",
                                        "tasks": [
                                          {
                                            "id": "1605564045533",
                                            "message": "snapshot",
                                            "start": 1605564045533,
                                            "status": "success",
                                            "end": 1605564047224,
                                            "result": "3e5fb1b5-c93e-f242-95a2-90757b38f727"
                                          },
                                          {
                                            "id": "1605564047229",
                                            "message": "add metadata to snapshot",
                                            "start": 1605564047229,
                                            "status": "success",
                                            "end": 1605564047240
                                          },
                                          {
                                            "id": "1605564047429",
                                            "message": "waiting for uptodate snapshot record",
                                            "start": 1605564047429,
                                            "status": "success",
                                            "end": 1605564047631
                                          },
                                          {
                                            "id": "1605564047634",
                                            "message": "start VM export",
                                            "start": 1605564047634,
                                            "status": "success",
                                            "end": 1605564047652
                                          },
                                          {
                                            "data": {
                                              "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                                              "type": "remote"
                                            },
                                            "id": "1605564047657",
                                            "message": "export",
                                            "start": 1605564047657,
                                            "status": "failure",
                                            "tasks": [
                                              {
                                                "id": "1605564048778",
                                                "message": "transfer",
                                                "start": 1605564048778,
                                                "status": "failure",
                                                "end": 1605564534530,
                                                "result": {
                                                  "message": "write EPIPE",
                                                  "errno": "EPIPE",
                                                  "code": "NetworkingError",
                                                  "syscall": "write",
                                                  "region": "eu-central-1",
                                                  "hostname": "s3.eu-central-1.amazonaws.com",
                                                  "retryable": true,
                                                  "time": "2020-11-16T22:08:35.991Z",
                                                  "name": "NetworkingError",
                                                  "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                                }
                                              }
                                            ],
                                            "end": 1605564534693,
                                            "result": {
                                              "message": "write EPIPE",
                                              "errno": "EPIPE",
                                              "code": "NetworkingError",
                                              "syscall": "write",
                                              "region": "eu-central-1",
                                              "hostname": "s3.eu-central-1.amazonaws.com",
                                              "retryable": true,
                                              "time": "2020-11-16T22:08:35.991Z",
                                              "name": "NetworkingError",
                                              "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                            }
                                          },
                                          {
                                            "id": "1605564535540",
                                            "message": "set snapshot.other_config[xo:backup:exported]",
                                            "start": 1605564535540,
                                            "status": "success",
                                            "end": 1605564538346
                                          }
                                        ],
                                        "end": 1605571759789
                                      },
                                      {
                                        "data": {
                                          "type": "VM",
                                          "id": "b24d8810-b7f5-5576-af97-6a6d5f9a8730"
                                        },
                                        "id": "1605571759883",
                                        "message": "Starting backup of grayLog. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                                        "start": 1605571759883,
                                        "status": "failure",
                                        "tasks": [
                                          {
                                            "id": "1605571759912",
                                            "message": "snapshot",
                                            "start": 1605571759912,
                                            "status": "success",
                                            "end": 1605571773047,
                                            "result": "600bf528-8c1d-5035-1876-615e1dd89fea"
                                          },
                                          {
                                            "id": "1605571773051",
                                            "message": "add metadata to snapshot",
                                            "start": 1605571773051,
                                            "status": "success",
                                            "end": 1605571773081
                                          },
                                          {
                                            "id": "1605571773391",
                                            "message": "waiting for uptodate snapshot record",
                                            "start": 1605571773391,
                                            "status": "success",
                                            "end": 1605571773601
                                          },
                                          {
                                            "id": "1605571773603",
                                            "message": "start VM export",
                                            "start": 1605571773603,
                                            "status": "success",
                                            "end": 1605571773687
                                          },
                                          {
                                            "data": {
                                              "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                                              "type": "remote"
                                            },
                                            "id": "1605571773719",
                                            "message": "export",
                                            "start": 1605571773719,
                                            "status": "failure",
                                            "tasks": [
                                              {
                                                "id": "1605571774218",
                                                "message": "transfer",
                                                "start": 1605571774218,
                                                "status": "failure",
                                                "end": 1605572239807,
                                                "result": {
                                                  "message": "write EPIPE",
                                                  "errno": "EPIPE",
                                                  "code": "NetworkingError",
                                                  "syscall": "write",
                                                  "region": "eu-central-1",
                                                  "hostname": "s3.eu-central-1.amazonaws.com",
                                                  "retryable": true,
                                                  "time": "2020-11-17T00:17:01.143Z",
                                                  "name": "NetworkingError",
                                                  "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                                }
                                              }
                                            ],
                                            "end": 1605572239942,
                                            "result": {
                                              "message": "write EPIPE",
                                              "errno": "EPIPE",
                                              "code": "NetworkingError",
                                              "syscall": "write",
                                              "region": "eu-central-1",
                                              "hostname": "s3.eu-central-1.amazonaws.com",
                                              "retryable": true,
                                              "time": "2020-11-17T00:17:01.143Z",
                                              "name": "NetworkingError",
                                              "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                            }
                                          },
                                          {
                                            "id": "1605572242195",
                                            "message": "set snapshot.other_config[xo:backup:exported]",
                                            "start": 1605572242195,
                                            "status": "success",
                                            "end": 1605572246834
                                          }
                                        ],
                                        "end": 1605572705448
                                      }
                                    ],
                                    "end": 1605572705499
                                  }
                                  

                                  also delta backup have the same problem

                                  1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    cdbessig
                                    last edited by

                                    @nraynaud on my env I received the following error:

                                    The request signature we calculated does not match the signature you provided. Check your key and signing method.
                                    
                                    nraynaudN 1 Reply Last reply Reply Quote 0
                                    • nraynaudN Offline
                                      nraynaud XCP-ng Team @cdbessig
                                      last edited by

                                      @cdbessig I fixed an error like that in version 5.51.1 (2020-10-14), are you using a version more recent than that?

                                      Nicolas.

                                      C 1 Reply Last reply Reply Quote 0
                                      • C Offline
                                        cdbessig @nraynaud
                                        last edited by

                                        @nraynaud xo-server 5.66.1 xo-web 5.69.0

                                        DanpD 1 Reply Last reply Reply Quote 0
                                        • DanpD Offline
                                          Danp Pro Support Team @cdbessig
                                          last edited by

                                          @cdbessig That's release is from 2020-09-04, so you should upgrade to take advantage of the latest fixes.

                                          1 Reply Last reply Reply Quote 0
                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by olivierlambert

                                            It's also explained very clearly here: https://xen-orchestra.com/docs/community.html (in the first point)

                                            Always update to latest code available before reporting a problem 🙂

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