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    increase 24 hour timeout-limit on backup/copy

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    • olivierlambertO Offline
      olivierlambert Vates πŸͺ Co-Founder CEO
      last edited by

      1. Please read this: https://xcp-ng.org/docs/api.html#_24h-task-timeout
      2. Alternative is to use a seed, also explained in our doc: https://xen-orchestra.com/docs/continuous_replication.html#manual-initial-seed
      onurO S 2 Replies Last reply Reply Quote 0
      • onurO Offline
        onur @olivierlambert
        last edited by

        @olivierlambert Awesome. The solution was in front of my nose. I did google search but it was all old and xen-server related.
        Thank you

        1 Reply Last reply Reply Quote 1
        • olivierlambertO Offline
          olivierlambert Vates πŸͺ Co-Founder CEO
          last edited by

          You are welcome πŸ™‚ Our docs (XO and XCP-ng) are in a relatively good shape now, so that should be the first step when you search something!

          And if it's not there, you can easily contribute to add it!

          onurO 1 Reply Last reply Reply Quote 1
          • onurO Offline
            onur @olivierlambert
            last edited by

            @olivierlambert said in increase 24 hour timeout-limit on backup/copy:

            You are welcome πŸ™‚ Our docs (XO and XCP-ng) are in a relatively good shape now, so that should be the first step when you search something!

            And if it's not there, you can easily contribute to add it!

            sure I will try to contribute and I did not expect the documentation was this great. Cheers!

            1 Reply Last reply Reply Quote 0
            • DanpD Danp referenced this topic on
            • mauzillaM Offline
              mauzilla
              last edited by

              Just another reason why XCP / XO is the best! Just ran into this exact same issue and boom, you guys have it sorted πŸ™‚

              1 question, must the XAPI change be setup on both hosts (so the sending and receiving server)?

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              • olivierlambertO Offline
                olivierlambert Vates πŸͺ Co-Founder CEO
                last edited by

                Yes, if it takes more than 24h to export, it will take more than 24h to import and you'll have the same issue πŸ™‚

                mauzillaM 1 Reply Last reply Reply Quote 0
                • mauzillaM Offline
                  mauzilla @olivierlambert
                  last edited by olivierlambert

                  @olivierlambert Alright I created the conf file described here:

                  https://xcp-ng.org/docs/api.html#_24h-task-timeout

                  I then did a xe-toolstack-restart (which I assume is needed to updated the configuration). Restart had no errors, said "done" - but the toolstack isnt coming online, when I try and reconnect I get a connection refused, and accessing the host (https://10.1.3.8) also returns connection refused.

                  I then deleted the file created, and restarted the toolstack again:

                  [15:38 jerry xapi.conf.d]# xe-toolstack-restart
                  Executing xe-toolstack-restart
                  done.
                  [15:38 jerry xapi.conf.d]#
                  

                  Nothing appears give an indication that something is broken. Is there a log somewhere I can have a look at to see what error may have occurred?

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                  • olivierlambertO Offline
                    olivierlambert Vates πŸͺ Co-Founder CEO
                    last edited by

                    It might be an unrelated bug πŸ€” Can you create a ticket so we can take a look remotely?

                    mauzillaM 1 Reply Last reply Reply Quote 0
                    • mauzillaM Offline
                      mauzilla @olivierlambert
                      last edited by

                      @olivierlambert strange one, thank you Olivier, I created a ticket 7714072

                      1 Reply Last reply Reply Quote 1
                      • mauzillaM Offline
                        mauzilla
                        last edited by

                        You guys are absolute rockstarts! Yannick connected and was able to resolve the issue, thank you again for all of your hard work!

                        1 Reply Last reply Reply Quote 1
                        • olivierlambertO Offline
                          olivierlambert Vates πŸͺ Co-Founder CEO
                          last edited by

                          \o/ Now you should be able to configure and enjoy a larger timeout on both sides πŸ™‚

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                          • S Offline
                            sumansaha @olivierlambert
                            last edited by

                            @olivierlambert I've changed the value to 72 hours in source XCP-NG but it doesn't work at all.

                            1 Reply Last reply Reply Quote 0
                            • olivierlambertO Offline
                              olivierlambert Vates πŸͺ Co-Founder CEO
                              last edited by

                              Hi,

                              Without anything more "it doesn't work", it's hard to help you. Please provide more information.

                              S 1 Reply Last reply Reply Quote 0
                              • S Offline
                                sumansaha @olivierlambert
                                last edited by

                                @olivierlambert ![alt text](Screenshot 2023-06-27 at 1.11.18 PM.png Screenshot 2023-06-27 at 1.09.30 PM.png image url)

                                I'm sending the XCP-NG(Source) VM backup to another XCP-NG(Destination) storage using XOA. I've changed the value of pending_task_timeout to 72 hours in source XCP-NG. Still the backup ended just after 24 hours.

                                florentF 1 Reply Last reply Reply Quote 0
                                • florentF Offline
                                  florent Vates πŸͺ XO Team @sumansaha
                                  last edited by

                                  @sumansaha hi,

                                  can you post the backup log ? It the json file you can obtain by clicking on the bottom facing arrow here :
                                  bc639431-fe91-4d90-b51f-ad797c8a22e3-image.png

                                  S 1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    sumansaha @florent
                                    last edited by

                                    @florent 2023-06-25T18_30_22.009Z - backup NG.txt

                                    the log file is attached according to your requirement.

                                    florentF 1 Reply Last reply Reply Quote 0
                                    • florentF Offline
                                      florent Vates πŸͺ XO Team @sumansaha
                                      last edited by florent

                                      @sumansaha is your XO up to date ? I see date in 2020 in the logs

                                      also, you can try NBD (enable it in the network used by the backups); it's not a xapi task and won't be killed by the xapi , but you won't have a progres bar on the tasks

                                      S 1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        sumansaha @florent
                                        last edited by

                                        @florent XO is not updated.
                                        I was seeing progress when the backup process was running. 96% was completed . It has dropped on that status.
                                        How I can enable NBD.

                                        florentF olivierlambertO 2 Replies Last reply Reply Quote 0
                                        • florentF Offline
                                          florent Vates πŸͺ XO Team @sumansaha
                                          last edited by

                                          @sumansaha you'll need an up to date XO

                                          then you go to pool -> network and there is a drop down menu to enable NDB
                                          3ed39b73-66f9-4e4b-8463-969f1cfe21ea-image.png

                                          (an older xo does not cause this issue, but gives us more tools to help)

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                                          • olivierlambertO Offline
                                            olivierlambert Vates πŸͺ Co-Founder CEO @sumansaha
                                            last edited by

                                            @sumansaha If you XO is not up to date, you can't ask for assistance. You always MUST be sure to get XO on latest commit before reporting an issue πŸ™‚

                                            That's written in our doc: https://xen-orchestra.com/docs/community.html#report-a-bug

                                            S 1 Reply Last reply Reply Quote 0
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