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    increase 24 hour timeout-limit on backup/copy

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    • onurO Offline
      onur @olivierlambert
      last edited by

      olivierlambert Awesome. The solution was in front of my nose. I did google search but it was all old and xen-server related.
      Thank you

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      • olivierlambertO Offline
        olivierlambert Vates πŸͺ Co-Founder CEO
        last edited by

        You are welcome πŸ™‚ Our docs (XO and XCP-ng) are in a relatively good shape now, so that should be the first step when you search something!

        And if it's not there, you can easily contribute to add it!

        onurO 1 Reply Last reply Reply Quote 1
        • onurO Offline
          onur @olivierlambert
          last edited by

          olivierlambert said in increase 24 hour timeout-limit on backup/copy:

          You are welcome πŸ™‚ Our docs (XO and XCP-ng) are in a relatively good shape now, so that should be the first step when you search something!

          And if it's not there, you can easily contribute to add it!

          sure I will try to contribute and I did not expect the documentation was this great. Cheers!

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          • DanpD Danp referenced this topic on
          • mauzillaM Offline
            mauzilla
            last edited by

            Just another reason why XCP / XO is the best! Just ran into this exact same issue and boom, you guys have it sorted πŸ™‚

            1 question, must the XAPI change be setup on both hosts (so the sending and receiving server)?

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            • olivierlambertO Offline
              olivierlambert Vates πŸͺ Co-Founder CEO
              last edited by

              Yes, if it takes more than 24h to export, it will take more than 24h to import and you'll have the same issue πŸ™‚

              mauzillaM 1 Reply Last reply Reply Quote 0
              • mauzillaM Offline
                mauzilla @olivierlambert
                last edited by olivierlambert

                olivierlambert Alright I created the conf file described here:

                https://xcp-ng.org/docs/api.html#_24h-task-timeout

                I then did a xe-toolstack-restart (which I assume is needed to updated the configuration). Restart had no errors, said "done" - but the toolstack isnt coming online, when I try and reconnect I get a connection refused, and accessing the host (https://10.1.3.8) also returns connection refused.

                I then deleted the file created, and restarted the toolstack again:

                [15:38 jerry xapi.conf.d]# xe-toolstack-restart
                Executing xe-toolstack-restart
                done.
                [15:38 jerry xapi.conf.d]#
                

                Nothing appears give an indication that something is broken. Is there a log somewhere I can have a look at to see what error may have occurred?

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                • olivierlambertO Offline
                  olivierlambert Vates πŸͺ Co-Founder CEO
                  last edited by

                  It might be an unrelated bug πŸ€” Can you create a ticket so we can take a look remotely?

                  mauzillaM 1 Reply Last reply Reply Quote 0
                  • mauzillaM Offline
                    mauzilla @olivierlambert
                    last edited by

                    olivierlambert strange one, thank you Olivier, I created a ticket 7714072

                    1 Reply Last reply Reply Quote 1
                    • mauzillaM Offline
                      mauzilla
                      last edited by

                      You guys are absolute rockstarts! Yannick connected and was able to resolve the issue, thank you again for all of your hard work!

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                      • olivierlambertO Offline
                        olivierlambert Vates πŸͺ Co-Founder CEO
                        last edited by

                        \o/ Now you should be able to configure and enjoy a larger timeout on both sides πŸ™‚

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                        • S Offline
                          sumansaha @olivierlambert
                          last edited by

                          olivierlambert I've changed the value to 72 hours in source XCP-NG but it doesn't work at all.

                          1 Reply Last reply Reply Quote 0
                          • olivierlambertO Offline
                            olivierlambert Vates πŸͺ Co-Founder CEO
                            last edited by

                            Hi,

                            Without anything more "it doesn't work", it's hard to help you. Please provide more information.

                            S 1 Reply Last reply Reply Quote 0
                            • S Offline
                              sumansaha @olivierlambert
                              last edited by

                              olivierlambert ![alt text](Screenshot 2023-06-27 at 1.11.18 PM.png Screenshot 2023-06-27 at 1.09.30 PM.png image url)

                              I'm sending the XCP-NG(Source) VM backup to another XCP-NG(Destination) storage using XOA. I've changed the value of pending_task_timeout to 72 hours in source XCP-NG. Still the backup ended just after 24 hours.

                              florentF 1 Reply Last reply Reply Quote 0
                              • florentF Offline
                                florent Vates πŸͺ XO Team @sumansaha
                                last edited by

                                sumansaha hi,

                                can you post the backup log ? It the json file you can obtain by clicking on the bottom facing arrow here :
                                bc639431-fe91-4d90-b51f-ad797c8a22e3-image.png

                                S 1 Reply Last reply Reply Quote 0
                                • S Offline
                                  sumansaha @florent
                                  last edited by

                                  florent 2023-06-25T18_30_22.009Z - backup NG.txt

                                  the log file is attached according to your requirement.

                                  florentF 1 Reply Last reply Reply Quote 0
                                  • florentF Offline
                                    florent Vates πŸͺ XO Team @sumansaha
                                    last edited by florent

                                    sumansaha is your XO up to date ? I see date in 2020 in the logs

                                    also, you can try NBD (enable it in the network used by the backups); it's not a xapi task and won't be killed by the xapi , but you won't have a progres bar on the tasks

                                    S 1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      sumansaha @florent
                                      last edited by

                                      florent XO is not updated.
                                      I was seeing progress when the backup process was running. 96% was completed . It has dropped on that status.
                                      How I can enable NBD.

                                      florentF olivierlambertO 2 Replies Last reply Reply Quote 0
                                      • florentF Offline
                                        florent Vates πŸͺ XO Team @sumansaha
                                        last edited by

                                        sumansaha you'll need an up to date XO

                                        then you go to pool -> network and there is a drop down menu to enable NDB
                                        3ed39b73-66f9-4e4b-8463-969f1cfe21ea-image.png

                                        (an older xo does not cause this issue, but gives us more tools to help)

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                                        • olivierlambertO Offline
                                          olivierlambert Vates πŸͺ Co-Founder CEO @sumansaha
                                          last edited by

                                          sumansaha If you XO is not up to date, you can't ask for assistance. You always MUST be sure to get XO on latest commit before reporting an issue πŸ™‚

                                          That's written in our doc: https://xen-orchestra.com/docs/community.html#report-a-bug

                                          S 1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            sumansaha @olivierlambert
                                            last edited by

                                            olivierlambert Aha That make sense. Let me update my XO.

                                            S 1 Reply Last reply Reply Quote 0
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