Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"
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Unfortunately, I also get "body timeout error" errors during backups. I run several xen-orchestra servers, but it only occurs where the version is up to date. It also occurs with random VMs, and even with metadata backups. I've attached this morning's log. [xo-server.log](Invalid MIME type)
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@bogikornel We had a very old XO built from sources, which worked fine. One day we decided to deploy a new VM and migrate to a new XO built from sources, and immediately ran into problems.
All tho it was resolved, after switching machines from HP to Cisco, which makes us believe it has something to do with the NIC, driver or firmware. -
I saw that happening sometimes during backend storage failure or internal storage failure.
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@Bambos It's possible, but with the old version, there was no such problem, and nothing else changed except xen-orchestra.
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I'm having the same problem. The issue occurs with the XO config metadata backup.
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Also seeing the "Body timeout error" only on the metadata and XO-config backups for the past 2 weeks. All the VMs are backing up just fine.
The Remote is NFS on a share called Backups:
NFS Backups \192.168.191.8:Port:/Backups Click to edit
2 TiB / 4.84 TiB 105.4 MiB/s / 1.8 GiB/s NoneI recently needed to restore from the metadata and xo-config backs and was able to find an old one, but can't make any new ones, so it is a source of concern.
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A little more information about my post...
5 minutes ago, I deleted the metadata and xo-config backup job.
Next, I deleted the xo-config-backups directory on the remote NFS.
I also deleted the xo-pool-metadata-backups directory on the remote NFS.
I then created a new "metadata_and_xo_config_backup" job and then ran it.
The new job created both a xo-config-backups directory with sub dirs, as well as a xo-pool-metadata-backups directory under the /Backups NFS share on the NAS.
The xo-config-backups directory has a subdir and it holds a data.json (size 22.55KB), and a metadata.json (size 233 Bytes).
The xo-pool-metadata-backups directory has a subdirectory structure that has no saved data, no files.
The job failed after waiting a 5-minute period. -
@bogikornel
Same here.....was getting the errors a while back and then they stopped. Over the last week it now happens a lot. I found that it rarely happens on incremental backups. -
It's happening to me every day.
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I try to back it up manually, and after 3 or 4 attempts, the backup succeeds.
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@bogikornel Can you tell us on which versions you are please?
the ones where it works and the ones where it does not work.
Thanks for your help! -
@bogikornel Can you tell us on which versions you are please?
the ones where it works and the ones where it does not work.
Thanks for your help!Not working: commit bb4da build date: 2026.07.01
Not working: commit 3bc70 build date: 2026.07.02
Working:: commit 71fa8 build date: ~ 2025.11.29
Working: commit 96b76 build date: ~ 2024.07.22
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