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    Master, commit a3139 failing backups

    Scheduled Pinned Locked Moved Solved Backup
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    • simonpS Offline
      simonp Vates 🪐 XO Team @manilx
      last edited by simonp

      @manilx What storage type/backup repository are you using ?

      M 1 Reply Last reply Reply Quote 0
      • M Online
        manilx @simonp
        last edited by

        @simonp NFS and S3

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        • marcoiM Offline
          marcoi
          last edited by

          I just got hit with the backup error, not sure what version i was running but it was likely a3139 or higher. I have XO rebuild each morning to fetch latest updates.
          Error I can find (interface jumped to v6 so still learning)

          Can't init vhd directory without using alias

          "Error: Can't init vhd directory without using alias\n    at RemoteVhdDisk.init (file:///opt/xo/xo-builds/xen-orchestra-202602170700/@xen-orchestra/backups/disks/RemoteVhdDisk.mjs:78:31)\n    at async _mergeVhdChain (file:///opt/xo/xo-builds/xen-orchestra-202602170700/@xen-orchestra/backups/_cleanVm.mjs:75:5)"
          
          "Error: Can't init vhd directory without using alias\n    at RemoteVhdDisk.init (file:///opt/xo/xo-builds/xen-orchestra-202602170700/@xen-orchestra/backups/disks/RemoteVhdDisk.mjs:78:31)\n    at async _mergeVhdChain (file:///opt/xo/xo-builds/xen-orchestra-202602170700/@xen-orchestra/backups/_cleanVm.mjs:75:5)"
          

          Backup to NFS share

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          • simonpS Offline
            simonp Vates 🪐 XO Team
            last edited by

            @manilx @acebmxer @marcoi

            Hi, thanks for the reports, we were able to fix an issue with the health check but we weren't able to reproduce the backup issue.

            Could you checkout the "debug_backups" branch, try to run the backups again and send the logs here ?

            There should be no need to restart or rebuild.

            Thanks !

            marcoiM A 2 Replies Last reply Reply Quote 0
            • marcoiM Offline
              marcoi @simonp
              last edited by

              @simonp I downloaded the branch but i have no idea how to run a backup in v6 interface and v5 isnt working with the latest updates to XO. How do i run a backup job manually in v6?

              florentF 1 Reply Last reply Reply Quote 0
              • florentF Offline
                florent Vates 🪐 XO Team @marcoi
                last edited by

                @marcoi can you go to <xo ip>/v5/ ?

                marcoiM 1 Reply Last reply Reply Quote 0
                • marcoiM Offline
                  marcoi @florent
                  last edited by

                  @florent I posted this in the v6 master thread, but it opens to the old interface but sits with a still loading message.
                  f9a5d0cb-15f7-42c8-8f0b-e2e55627b090-image.png

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                  • A Online
                    acebmxer @simonp
                    last edited by acebmxer

                    @simonp

                    Updating now and will report back

                    XO-CE loaded just fine for me.

                    Just to confirm correct commit is - 29b7a backup failed log attached.

                    2026-02-17T14_25_39.007Z - backup NG.txt

                    simonpS 1 Reply Last reply Reply Quote 0
                    • simonpS Offline
                      simonp Vates 🪐 XO Team @acebmxer
                      last edited by simonp

                      @acebmxer

                      Thanks a lot for the logs, we've been able to identify a possible cause for this issue, could you pull the "debug_backups" branch and try running the backups again ?

                      Hash is cb85e44ae

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                      • A Online
                        acebmxer @simonp
                        last edited by

                        @simonp

                        [info] Updating Xen Orchestra from '29b7a67dc' to 'cb85e44ae'
                        

                        2026-02-17T15_25_36.261Z - backup NG.txt

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                        • marcoiM Offline
                          marcoi
                          last edited by

                          I got back into v5 url once i removed LISTEN_ADDRESS="" from my xo-install.cfg

                          the backup ran on Xen Orchestra, commit cb85e

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                          • simonpS Offline
                            simonp Vates 🪐 XO Team @acebmxer
                            last edited by

                            @acebmxer

                            Thanks a lot, the first issue was resolved but your log indicates a separate issue.
                            We think we resolved it on the "debug_backups" branch, could you test it again ?

                            Anyways, if this fixes the backup issue, a fix should be available tomorrow Paris time on master.
                            In the mean time you can revert to the commit a3139 as explained in the first post.

                            Thanks again for your help.

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                            • A Online
                              acebmxer @simonp
                              last edited by acebmxer

                              @simonp

                              [info] Updating Xen Orchestra from 'cb85e44ae' to 'eed3d72f7'
                              

                              First log is from automatic schedule before latest update.
                              2026-02-17T18_00_00.012Z - backup NG.txt

                              latest log after update. Backup completed successfully.
                              2026-02-17T18_22_52.199Z - backup NG.txt

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                              • A Online
                                acebmxer
                                last edited by

                                Updated to commit -db8ad

                                Backup successful...

                                2026-02-18T14_09_09.531Z - backup NG.txt

                                M 1 Reply Last reply Reply Quote 1
                                • M Online
                                  manilx @acebmxer
                                  last edited by

                                  Confirmed. Backups run successfully again.

                                  1 Reply Last reply Reply Quote 1
                                  • marcoiM Offline
                                    marcoi
                                    last edited by

                                    Updated to commit -db8ad this morning and backup is working.

                                    1 Reply Last reply Reply Quote 1
                                    • simonpS Offline
                                      simonp Vates 🪐 XO Team
                                      last edited by

                                      Thanks for the heads-up and thanks for the help !

                                      1 Reply Last reply Reply Quote 1
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