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    Master, commit a3139 failing backups

    Scheduled Pinned Locked Moved Backup
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    • M Offline
      manilx @simonp
      last edited by

      @simonp NFS and S3

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      • marcoiM Offline
        marcoi
        last edited by

        I just got hit with the backup error, not sure what version i was running but it was likely a3139 or higher. I have XO rebuild each morning to fetch latest updates.
        Error I can find (interface jumped to v6 so still learning)

        Can't init vhd directory without using alias

        "Error: Can't init vhd directory without using alias\n    at RemoteVhdDisk.init (file:///opt/xo/xo-builds/xen-orchestra-202602170700/@xen-orchestra/backups/disks/RemoteVhdDisk.mjs:78:31)\n    at async _mergeVhdChain (file:///opt/xo/xo-builds/xen-orchestra-202602170700/@xen-orchestra/backups/_cleanVm.mjs:75:5)"
        
        "Error: Can't init vhd directory without using alias\n    at RemoteVhdDisk.init (file:///opt/xo/xo-builds/xen-orchestra-202602170700/@xen-orchestra/backups/disks/RemoteVhdDisk.mjs:78:31)\n    at async _mergeVhdChain (file:///opt/xo/xo-builds/xen-orchestra-202602170700/@xen-orchestra/backups/_cleanVm.mjs:75:5)"
        

        Backup to NFS share

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        • simonpS Offline
          simonp Vates 🪐
          last edited by

          @manilx @acebmxer @marcoi

          Hi, thanks for the reports, we were able to fix an issue with the health check but we weren't able to reproduce the backup issue.

          Could you checkout the "debug_backups" branch, try to run the backups again and send the logs here ?

          There should be no need to restart or rebuild.

          Thanks !

          marcoiM A 2 Replies Last reply Reply Quote 0
          • marcoiM Offline
            marcoi @simonp
            last edited by

            @simonp I downloaded the branch but i have no idea how to run a backup in v6 interface and v5 isnt working with the latest updates to XO. How do i run a backup job manually in v6?

            florentF 1 Reply Last reply Reply Quote 0
            • florentF Offline
              florent Vates 🪐 XO Team @marcoi
              last edited by

              @marcoi can you go to <xo ip>/v5/ ?

              marcoiM 1 Reply Last reply Reply Quote 0
              • marcoiM Offline
                marcoi @florent
                last edited by

                @florent I posted this in the v6 master thread, but it opens to the old interface but sits with a still loading message.
                f9a5d0cb-15f7-42c8-8f0b-e2e55627b090-image.png

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                • A Online
                  acebmxer @simonp
                  last edited by acebmxer

                  @simonp

                  Updating now and will report back

                  XO-CE loaded just fine for me.

                  Just to confirm correct commit is - 29b7a backup failed log attached.

                  2026-02-17T14_25_39.007Z - backup NG.txt

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                  • simonpS Offline
                    simonp Vates 🪐 @acebmxer
                    last edited by simonp

                    @acebmxer

                    Thanks a lot for the logs, we've been able to identify a possible cause for this issue, could you pull the "debug_backups" branch and try running the backups again ?

                    Hash is cb85e44ae

                    A 1 Reply Last reply Reply Quote 0
                    • A Online
                      acebmxer @simonp
                      last edited by

                      @simonp

                      [info] Updating Xen Orchestra from '29b7a67dc' to 'cb85e44ae'
                      

                      2026-02-17T15_25_36.261Z - backup NG.txt

                      simonpS 1 Reply Last reply Reply Quote 0
                      • marcoiM Offline
                        marcoi
                        last edited by

                        I got back into v5 url once i removed LISTEN_ADDRESS="" from my xo-install.cfg

                        the backup ran on Xen Orchestra, commit cb85e

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                        • simonpS Offline
                          simonp Vates 🪐 @acebmxer
                          last edited by

                          @acebmxer

                          Thanks a lot, the first issue was resolved but your log indicates a separate issue.
                          We think we resolved it on the "debug_backups" branch, could you test it again ?

                          Anyways, if this fixes the backup issue, a fix should be available tomorrow Paris time on master.
                          In the mean time you can revert to the commit a3139 as explained in the first post.

                          Thanks again for your help.

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