XOA Unable to connect xo server every 30s

jerry1333

Hi
anyone had similar issue with latest XOA 6?
Every 30s alert appears with text "Unable to connect XO server"

Everything works fine except this annoying alert.

Video: https://imgur.com/a/unc7B9N

XO Server: 8.3.0 with all patches applied

XOA Current version: 6.3.2 - XOA build: 20251219

node: 20.18.3
npm: 10.8.3
xen-orchestra-upload-ova: 0.1.6
xen-orchestra-web: 0.46.2
xo-cli: 0.32.2
xo-cli-premium: 0.32.2
xo-server: 5.198.4
xo-server-audit-premium: 0.15.0
xo-server-auth-github-premium: 0.3.1
xo-server-auth-google-premium: 0.3.1
xo-server-auth-ldap-premium: 0.10.11
xo-server-auth-oidc-premium: 0.4.2
xo-server-auth-saml-premium: 0.12.0
xo-server-backup-reports-premium: 1.7.0
xo-server-load-balancer-premium: 0.12.0
xo-server-netbox-premium: 1.11.1
xo-server-netdata-premium: 0.2.0
xo-server-openmetrics-premium: 1.4.0
xo-server-perf-alert-premium: 1.1.0
xo-server-sdn-controller-premium: 1.2.1
xo-server-telemetry: 0.7.0
xo-server-transport-email-premium: 1.1.1
xo-server-transport-icinga2-premium: 0.1.2
xo-server-transport-nagios-premium: 1.0.3
xo-server-transport-slack-premium: 0.0.1
xo-server-transport-xmpp-premium: 0.1.3
xo-server-usage-report-premium: 0.11.0
xo-server-web-hooks-premium: 0.4.0
xo-server-xoa: 0.35.2
xo-web-premium: 5.195.0
xoa-cli: 0.40.3
xoa-updater: 0.50.11

Danp

Hi Jerry,

I believe that we had similar reports when XO6 was first releases, but I don't recall seeing this recently. We can assist you in troubleshooting this issue if you open a support ticket and provide access via the support tunnel.

Regards, Dan

jerry1333

Support tunnel is active but I have troubles to access support "Oops, something went wrong! Don't worry, our team is already on it".

I'll keep trying, thanks.