XOA Unable to connect xo server every 30s
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Hi
anyone had similar issue with latest XOA 6?
Every 30s alert appears with text "Unable to connect XO server"Everything works fine except this annoying alert.
Video: https://imgur.com/a/unc7B9N
XO Server: 8.3.0 with all patches applied
XOA Current version: 6.3.2 - XOA build: 20251219
- node: 20.18.3
- npm: 10.8.3
- xen-orchestra-upload-ova: 0.1.6
- xen-orchestra-web: 0.46.2
- xo-cli: 0.32.2
- xo-cli-premium: 0.32.2
- xo-server: 5.198.4
- xo-server-audit-premium: 0.15.0
- xo-server-auth-github-premium: 0.3.1
- xo-server-auth-google-premium: 0.3.1
- xo-server-auth-ldap-premium: 0.10.11
- xo-server-auth-oidc-premium: 0.4.2
- xo-server-auth-saml-premium: 0.12.0
- xo-server-backup-reports-premium: 1.7.0
- xo-server-load-balancer-premium: 0.12.0
- xo-server-netbox-premium: 1.11.1
- xo-server-netdata-premium: 0.2.0
- xo-server-openmetrics-premium: 1.4.0
- xo-server-perf-alert-premium: 1.1.0
- xo-server-sdn-controller-premium: 1.2.1
- xo-server-telemetry: 0.7.0
- xo-server-transport-email-premium: 1.1.1
- xo-server-transport-icinga2-premium: 0.1.2
- xo-server-transport-nagios-premium: 1.0.3
- xo-server-transport-slack-premium: 0.0.1
- xo-server-transport-xmpp-premium: 0.1.3
- xo-server-usage-report-premium: 0.11.0
- xo-server-web-hooks-premium: 0.4.0
- xo-server-xoa: 0.35.2
- xo-web-premium: 5.195.0
- xoa-cli: 0.40.3
- xoa-updater: 0.50.11
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Hi Jerry,
I believe that we had similar reports when XO6 was first releases, but I don't recall seeing this recently. We can assist you in troubleshooting this issue if you open a support ticket and provide access via the support tunnel.
Regards, Dan
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Support tunnel is active but I have troubles to access support "Oops, something went wrong! Don't worry, our team is already on it".
I'll keep trying, thanks.
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Good news, or at least, that's my understanding.
This was a known bug and it's fixed in XO 6.4 (released April 29, PR #9681). Upgrading should make those alerts disappear for good. Thanks for the video, it made the report unambiguous. -
First of all, XO and XCP-ng are running very well on all hosts and VMs, and I am using XO-5 without any issues.
I have been noticing the same exact issue jerry1333 had, or may still have, with an annoying message that appears just after 30 seconds of connecting to the Xen Orchestra version 6 initial home screen with a Chrome browser (version 153) on my Windows 11 PC. In the past, the error message at the top of the window used to cycle on and off, over and over every 30 seconds. Now, if I don't click on "Retry", the "Unable to connect" message remains indefinitely.
Xen Orchestra is up to date: Master, commit fc571
I consider this to be a mere annoyance, but if I am the only one experiencing this, perhaps someone can give me a suggestion on where to look for a solution.
Thank you.
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P poddingue marked this topic as a question
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Here are two more notes regarding the XO6 "Unable to connect to XO server. Retry" message, which pops up after 30 seconds.
It occurs when either the Chrome or the Microsoft Edge browsers are used on my Windows 11 PC.
However, I often use a Samsung Tab-A9 (tablet), and it does not have this issue with XO6. It uses the Chrome browser.
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Here are two more notes regarding the XO6 "Unable to connect to XO server. Retry" message, which pops up after 30 seconds.
It occurs when either the Chrome or the Microsoft Edge browsers are used on my Windows 11 PC.
However, I often use a Samsung Tab-A9 (tablet), and it does not have this issue with XO6. It uses the Chrome browser.
To enlighten you the Microsoft Edge your talking about is not the original release (from Windows 10). Itβs the Chromium based release from during Windows 10 and has been that one ever since. The original release of Microsoft Edge had its own rendering engine called MSHTML. The current modern Edge effectively shares a common upstream code base with Google Chrome, namely Chromium.
The Samsung Tab-A9 doesnβt have the issue even though it, uses the same browser namely Google Chrome. This is the case because the tablet uses a version of Google Android, which has its own kernel, which is a fork or variation of the Linux Kernel.
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