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    Backup error with space available

    Scheduled Pinned Locked Moved Xen Orchestra
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    • B Offline
      Bane @olivierlambert
      last edited by Bane

      @olivierlambert

      I deleted my server out and re-added it. I no longer have the authentication error. So back to the backup...

      1 Reply Last reply Reply Quote 0
      • B Offline
        Bane @olivierlambert
        last edited by

        @olivierlambert

        I still have HTTP timeouts on the backup. The quantity is less however.

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @Bane
          last edited by

          @Bane Have you tried increasing the timeout length?

          B 1 Reply Last reply Reply Quote 0
          • B Offline
            Bane @Danp
            last edited by Bane

            @Danp

            Yes, that has been done. The most recent builds Olivierlambert suggested have reduced the issue, just not fixed it completely.

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD Offline
              Danp Pro Support Team @Bane
              last edited by

              @Bane Sorry if I wasn't clear. I meant to further increase it from the initial solution provided. What happens if you change 1800000 to 3600000?

              B 1 Reply Last reply Reply Quote 0
              • B Offline
                Bane @Danp
                last edited by

                @Danp I've doubled it and I'm retrying the backup.

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                • B Offline
                  Bane
                  last edited by Bane

                  It looks like changing the time out to 60 minutes has fixed my backup issue. So, the next question.

                  Is it possible to restore the VM backups to a different install of XCP-NG? I have a single XCP-NG server and would like to re-install XCP-NG and set it up for XCP to be on smaller hard drive and all my VM storage to be on a ZFS RAIDZ1.

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    That's one great thing about virtualization and XO backup: it doesn't matter where do you restore your backups. Doesn't matter in terms of hardware, storage, network.

                    You can restore all your backup on freshly installed machines or old stuff, regardless what's inside.

                    B 2 Replies Last reply Reply Quote 0
                    • B Offline
                      Bane @olivierlambert
                      last edited by

                      @olivierlambert

                      Where would the timeout fix be applied in community edition? There is not a /etc/xo-server directory.

                      Thanks,

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                      • B Offline
                        Bane @olivierlambert
                        last edited by

                        @olivierlambert I'm also trying to restore the VM's that were successfully backed up. I have two that fail to restore and give the error:

                        IMPORT_ERROR_PREMATURE_EOF()

                        What can I do to determine what this failure means? I found a previous entry about disk space, but I do not have any disk usage issues that I can see.

                        Filesystem          Size  Used Avail Use% Mounted on
                        devtmpfs            2.8G   12K  2.8G   1% /dev
                        tmpfs               2.8G  268K  2.8G   1% /dev/shm
                        tmpfs               2.8G   10M  2.8G   1% /run
                        tmpfs               2.8G     0  2.8G   0% /sys/fs/cgroup
                        /dev/nvme0n1p1       18G  1.9G   15G  12% /
                        xenstore            2.8G     0  2.8G   0% /var/lib/xenstored
                        /dev/nvme0n1p5      3.9G   83M  3.6G   3% /var/log
                        /dev/nvme0n1p4      512M  3.0M  509M   1% /boot/efi
                        tmpfs               571M     0  571M   0% /run/user/0
                        tank                4.3T  256K  4.3T   1% /tank
                        tank/local-store    4.3T   17G  4.3T   1% /tank/local-store
                        //192.168.2.15/iso   22T   15T  6.5T  70% /run/sr-mount/39ac011c-a02a-d9bb-0fef-7fffebbefacc
                        
                        

                        Thanks

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          1. It's not a fix, it's just a workaround. It's not normal to have this kind of timeout 😕
                          2. IMPORT_ERROR_PREMATURE_EOF() means the backup is maybe incomplete or import stalled
                          B 1 Reply Last reply Reply Quote 0
                          • B Offline
                            Bane @olivierlambert
                            last edited by Bane

                            @olivierlambert

                            Is there anyway to determine whether it's a failed backup or stalled import? Is there anything that can be done to correct a stalled import? I assume there is nothing that can be done for it if it's a failed backup..

                            Also interesting is that the restores that fail are listed with a number instead of the VM name.

                            xcp-ng restore error.png

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              It's really hard to tell without being inside the infrastructure 😕

                              B 1 Reply Last reply Reply Quote 0
                              • B Offline
                                Bane @olivierlambert
                                last edited by Bane

                                @olivierlambert

                                Any logs inside XCP-NG that I can look at? I've resigned myself to the fact that I will have to rebuild the two VM's that won't import, but I'd like to prevent a similar situation in the future.

                                1 Reply Last reply Reply Quote 0
                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by olivierlambert

                                  Are you using XOA or XO from the sources? In any case, be sure you be entirely up to date (on latest or latest commit)

                                  B 1 Reply Last reply Reply Quote 0
                                  • B Offline
                                    Bane @olivierlambert
                                    last edited by

                                    @olivierlambert

                                    I have both installed to try out community. I am performing the restore from XOA, the same console I used for the backups.

                                    Incidentally, I would pay for the XOA, but $70 a month to get back up for my home lab is a bit pricy, I only have one server. You guys might consider offering a paid version with backup that maybe doesn't include premium support for a reduced price. I can't speak for anyone else, but I would be willing to pay for something like that, to have a turnkey solution with easy updates and backup.

                                    1 Reply Last reply Reply Quote 0
                                    • olivierlambertO Offline
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by olivierlambert

                                      XOA isn't meant for individuals but only companies 🙂 We can go below $70 because it's not even profitable at this price already.

                                      edit: when I said try with XOA, I'm not suggesting to pay for it! Just go for the trial, to see if it works there. If it is, it might tell that's a build problem on your side 🙂

                                      B 1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        Bane @olivierlambert
                                        last edited by

                                        @olivierlambert

                                        XOA is what I have been trying. I have not tried the restore in community.

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                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by

                                          So the backup was also made with XOA in the first place?

                                          B 1 Reply Last reply Reply Quote 0
                                          • B Offline
                                            Bane @olivierlambert
                                            last edited by

                                            @olivierlambert

                                            That is correct.

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