XCP-ng
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    XOA fails after update to 5.106.0

    Scheduled Pinned Locked Moved Solved Management
    52 Posts 11 Posters 2.6k Views 9 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • DanpD Offline
      Danp Pro Support Team @Andrew
      last edited by

      @Andrew Please open a support ticket and provide access via the support tunnel so that we can investigate.

      1 Reply Last reply Reply Quote 0
      • DanpD Offline
        Danp Pro Support Team @Andrew
        last edited by

        @Andrew Could you double check that you have activated the license on the XOA > Licenses tab?

        A P 2 Replies Last reply Reply Quote 0
        • A Offline
          Andrew Top contributor @Danp
          last edited by

          @Danp Activate license resolved that issue, but this is different than before! Just having the trial license was enough to make everything work without error. So, trials will no long work without activation (may be that how it always should have worked).

          DanpD 1 Reply Last reply Reply Quote 0
          • DanpD Offline
            Danp Pro Support Team @Andrew
            last edited by

            @Andrew Thanks for confirming that it is now working. Yes, it should have worked this way all along, and recent updates were made to enforce it.

            1 Reply Last reply Reply Quote 0
            • P Offline
              ph7 @Danp
              last edited by

              @Danp
              I also got an error after upgrading to 5.106.1 (Unpaid/Free version)
              49858c3f-42c3-4583-bfc2-93df8c13345a-image.png

              Do I have to get a license now ?

              1 Reply Last reply Reply Quote 0
              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                Hi,

                Just to check, you are using XOA Free, right? That shouldn't be blocked. Send me a private message with your registration email, we'll take a look 🙂

                A 1 Reply Last reply Reply Quote 0
                • A Offline
                  Andrew Top contributor @olivierlambert
                  last edited by

                  @olivierlambert I understand enforcement, but this is now draconian.

                  As a test:

                  I deployed XOA from the web. Fine.

                  But I can't update it without registering it. Fine.

                  I login with my Vates XOA account, now it says I'm registered and can update. So I update XOA.

                  Now I'm registered but not licensed and I get the error and can't use XOA Your current Xen Orchestra license has expired (Dec 31, 1969). Please reach out to your vendor.

                  I try to unregister, but that's not an option. I enter a bad email/password so registration fails, but I still get an error and am restricted.

                  So, there's no way for me to use and update a "free" XOA without forced registration on to a new account? I could use trial XOA and update without registering before. I could register but not use a XOA license and use the free version before...

                  1 Reply Last reply Reply Quote 0
                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by olivierlambert

                    Hmm weird, you should be able to use XOA Free, are you fully up to date?

                    edit: not able to update it without registration is a basic behavior since XOA exists. No update can be done without having an account. If you don't register, you are stuck to the version of XOA you download (on an XOA we generated maybe months ago)

                    edit2: can you be more specific on what you call "register" exactly?

                    A 1 Reply Last reply Reply Quote 0
                    • A Offline
                      Andrew Top contributor @olivierlambert
                      last edited by

                      @olivierlambert Current version: 5.106.1

                      On the XOA page, I enter my email/password in the Registration box.
                      There's no way to 'unregister' and just use the free version.

                      XOA knows I have a 'trial' but the license is not activated (because it is active on another XOA VM) and it locks into the XOA page only.

                      1 Reply Last reply Reply Quote 0
                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Ah, so if you test with a fresh account, register your XOA free, update and it should works right? The issue is having a trial for multiple XOAs at once, right?

                        P 1 Reply Last reply Reply Quote 0
                        • P Offline
                          ph7 @olivierlambert
                          last edited by

                          @olivierlambert
                          I don't remember the procedure when I activated my XOA
                          Here is how it looks in the license tab:
                          55833d01-3f23-4461-b3bf-3a515d1af8fb-image.png

                          I have 2 XOA, one latest and one stable.
                          Maybe that is the problem.
                          I probably made a copy of the first one, I can only find 1 activation e-mail.
                          The stable one updated OK to 5.105.0

                          P 1 Reply Last reply Reply Quote 0
                          • P Offline
                            ph7 @ph7
                            last edited by

                            I noticed there was a new update for 5.106.1
                            I ran that and it did downgrade to 5.105.0

                            P 1 Reply Last reply Reply Quote 0
                            • LhoustL Offline
                              Lhoust
                              last edited by

                              Yesterday upgrading to XOA Free 5.106.1 left me in Expired License LOCK. Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                              Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade. Although Quick Deploy is no longer Blocked, I have not tried that option, making do with the XOA Free 5.105 I restored yesterday, as I wait for the Expired License Issue with XOA Free 5.106.1 to be resolved...

                              DanpD 1 Reply Last reply Reply Quote 0
                              • DanpD Offline
                                Danp Pro Support Team @Lhoust
                                last edited by

                                @Lhoust Thanks for the feedback. The developers will fix the issue with XOA Free ASAP.

                                Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                                What do you mean by blocked? Was the site down?

                                Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade.

                                This is accurate if you are on the Stable release channel. v5.106.1 is still available on the Latest release channel.

                                LhoustL 1 Reply Last reply Reply Quote 0
                                • LhoustL Offline
                                  Lhoust @Danp
                                  last edited by

                                  @Danp said in XOA fails after update to 5.106.0:

                                  @Lhoust Thanks for the feedback. The developers will fix the issue with XOA Free ASAP.

                                  Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                                  What do you mean by blocked? Was the site down?

                                  The Connection was being "Refused", which might also mean the Server Load was too High?

                                  Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade.

                                  This is accurate if you are on the Stable release channel. v5.106.1 is still available on the Latest release channel.

                                  For me Today, 5.105 is still what is available on the latest channel...

                                  DanpD 1 Reply Last reply Reply Quote 0
                                  • DanpD Offline
                                    Danp Pro Support Team @Lhoust
                                    last edited by

                                    @Lhoust said in XOA fails after update to 5.106.0:

                                    For me Today, 5.105 is still what is available on the latest channel...

                                    Are you sure? 🤔 Please try pressing Ctrl+F5 to force reload the page.

                                    1 Reply Last reply Reply Quote 0
                                    • P Offline
                                      ph7 @ph7
                                      last edited by

                                      @danp
                                      Same for me as stated above:

                                      I noticed there was a new update for 5.106.1
                                      I ran that and it did downgrade to 5.105.0

                                      This is what it looks like today
                                      2a26d69a-c660-40a0-ad34-18923062f564-image.png

                                      As You can see, I'm on latest and my PC has been rebooted.

                                      DanpD 1 Reply Last reply Reply Quote 0
                                      • DanpD Offline
                                        Danp Pro Support Team @ph7
                                        last edited by

                                        @ph7 @Lhoust

                                        Thinking about this further, it may be that way for you because you are using XOA Free, which I think they reverted to v5.105.0 because of the upgrade issue.

                                        With a trial license in place, I get 5.105 with the Stable channel and 5.106 with the Latest channel.

                                        1 Reply Last reply Reply Quote 0
                                        • F Offline
                                          ferrao @Danp
                                          last edited by

                                          @Danp we are also with the license has expired message:

                                          Your current Xen Orchestra license has expired (Dec 31, 1969). Please reach out to your vendor.

                                          Looks like something related to Unix time bug? Something may be set to zero or undefined.

                                          DanpD 1 Reply Last reply Reply Quote 0
                                          • DanpD Offline
                                            Danp Pro Support Team @ferrao
                                            last edited by

                                            Hi @ferrao,

                                            This is with XOA Free, correct? Have you tried switching to the Stable release channel?

                                            Dan

                                            F 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post