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    XOA fails after update to 5.106.0

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    • A Offline
      Andrew Top contributor @Danp
      last edited by

      @Danp Two steps forward, one step back. The update to 5.106.1 worked and XOA is reachable, but not usable...

      Now I get the error at the top:
      Your current Xen Orchestra license has expired (Dec 31, 1969). Please reach out to your vendor.

      But for Registration I have:
      You have a Xen Orchestra Appliance granted under trial. Your trial lasts until 12/31/2025, 10:59:31 AM

      DanpD 2 Replies Last reply Reply Quote 1
      • M Offline
        manilx @Danp
        last edited by

        @Danp Updated. All OK as it seems

        1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @Andrew
          last edited by

          @Andrew Please open a support ticket and provide access via the support tunnel so that we can investigate.

          1 Reply Last reply Reply Quote 0
          • DanpD Offline
            Danp Pro Support Team @Andrew
            last edited by

            @Andrew Could you double check that you have activated the license on the XOA > Licenses tab?

            A P 2 Replies Last reply Reply Quote 0
            • A Offline
              Andrew Top contributor @Danp
              last edited by

              @Danp Activate license resolved that issue, but this is different than before! Just having the trial license was enough to make everything work without error. So, trials will no long work without activation (may be that how it always should have worked).

              DanpD 1 Reply Last reply Reply Quote 0
              • DanpD Offline
                Danp Pro Support Team @Andrew
                last edited by

                @Andrew Thanks for confirming that it is now working. Yes, it should have worked this way all along, and recent updates were made to enforce it.

                1 Reply Last reply Reply Quote 0
                • P Offline
                  ph7 @Danp
                  last edited by

                  @Danp
                  I also got an error after upgrading to 5.106.1 (Unpaid/Free version)
                  49858c3f-42c3-4583-bfc2-93df8c13345a-image.png

                  Do I have to get a license now ?

                  1 Reply Last reply Reply Quote 0
                  • olivierlambertO Online
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Hi,

                    Just to check, you are using XOA Free, right? That shouldn't be blocked. Send me a private message with your registration email, we'll take a look 🙂

                    A 1 Reply Last reply Reply Quote 0
                    • A Offline
                      Andrew Top contributor @olivierlambert
                      last edited by

                      @olivierlambert I understand enforcement, but this is now draconian.

                      As a test:

                      I deployed XOA from the web. Fine.

                      But I can't update it without registering it. Fine.

                      I login with my Vates XOA account, now it says I'm registered and can update. So I update XOA.

                      Now I'm registered but not licensed and I get the error and can't use XOA Your current Xen Orchestra license has expired (Dec 31, 1969). Please reach out to your vendor.

                      I try to unregister, but that's not an option. I enter a bad email/password so registration fails, but I still get an error and am restricted.

                      So, there's no way for me to use and update a "free" XOA without forced registration on to a new account? I could use trial XOA and update without registering before. I could register but not use a XOA license and use the free version before...

                      1 Reply Last reply Reply Quote 0
                      • olivierlambertO Online
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by olivierlambert

                        Hmm weird, you should be able to use XOA Free, are you fully up to date?

                        edit: not able to update it without registration is a basic behavior since XOA exists. No update can be done without having an account. If you don't register, you are stuck to the version of XOA you download (on an XOA we generated maybe months ago)

                        edit2: can you be more specific on what you call "register" exactly?

                        A 1 Reply Last reply Reply Quote 0
                        • A Offline
                          Andrew Top contributor @olivierlambert
                          last edited by

                          @olivierlambert Current version: 5.106.1

                          On the XOA page, I enter my email/password in the Registration box.
                          There's no way to 'unregister' and just use the free version.

                          XOA knows I have a 'trial' but the license is not activated (because it is active on another XOA VM) and it locks into the XOA page only.

                          1 Reply Last reply Reply Quote 0
                          • olivierlambertO Online
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            Ah, so if you test with a fresh account, register your XOA free, update and it should works right? The issue is having a trial for multiple XOAs at once, right?

                            P 1 Reply Last reply Reply Quote 0
                            • P Offline
                              ph7 @olivierlambert
                              last edited by

                              @olivierlambert
                              I don't remember the procedure when I activated my XOA
                              Here is how it looks in the license tab:
                              55833d01-3f23-4461-b3bf-3a515d1af8fb-image.png

                              I have 2 XOA, one latest and one stable.
                              Maybe that is the problem.
                              I probably made a copy of the first one, I can only find 1 activation e-mail.
                              The stable one updated OK to 5.105.0

                              P 1 Reply Last reply Reply Quote 0
                              • P Offline
                                ph7 @ph7
                                last edited by

                                I noticed there was a new update for 5.106.1
                                I ran that and it did downgrade to 5.105.0

                                P 1 Reply Last reply Reply Quote 0
                                • LhoustL Offline
                                  Lhoust
                                  last edited by

                                  Yesterday upgrading to XOA Free 5.106.1 left me in Expired License LOCK. Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                                  Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade. Although Quick Deploy is no longer Blocked, I have not tried that option, making do with the XOA Free 5.105 I restored yesterday, as I wait for the Expired License Issue with XOA Free 5.106.1 to be resolved...

                                  DanpD 1 Reply Last reply Reply Quote 0
                                  • DanpD Offline
                                    Danp Pro Support Team @Lhoust
                                    last edited by

                                    @Lhoust Thanks for the feedback. The developers will fix the issue with XOA Free ASAP.

                                    Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                                    What do you mean by blocked? Was the site down?

                                    Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade.

                                    This is accurate if you are on the Stable release channel. v5.106.1 is still available on the Latest release channel.

                                    LhoustL 1 Reply Last reply Reply Quote 0
                                    • LhoustL Offline
                                      Lhoust @Danp
                                      last edited by

                                      @Danp said in XOA fails after update to 5.106.0:

                                      @Lhoust Thanks for the feedback. The developers will fix the issue with XOA Free ASAP.

                                      Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                                      What do you mean by blocked? Was the site down?

                                      The Connection was being "Refused", which might also mean the Server Load was too High?

                                      Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade.

                                      This is accurate if you are on the Stable release channel. v5.106.1 is still available on the Latest release channel.

                                      For me Today, 5.105 is still what is available on the latest channel...

                                      DanpD 1 Reply Last reply Reply Quote 0
                                      • DanpD Offline
                                        Danp Pro Support Team @Lhoust
                                        last edited by

                                        @Lhoust said in XOA fails after update to 5.106.0:

                                        For me Today, 5.105 is still what is available on the latest channel...

                                        Are you sure? 🤔 Please try pressing Ctrl+F5 to force reload the page.

                                        1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          ph7 @ph7
                                          last edited by

                                          @danp
                                          Same for me as stated above:

                                          I noticed there was a new update for 5.106.1
                                          I ran that and it did downgrade to 5.105.0

                                          This is what it looks like today
                                          2a26d69a-c660-40a0-ad34-18923062f564-image.png

                                          As You can see, I'm on latest and my PC has been rebooted.

                                          DanpD 1 Reply Last reply Reply Quote 0
                                          • DanpD Offline
                                            Danp Pro Support Team @ph7
                                            last edited by

                                            @ph7 @Lhoust

                                            Thinking about this further, it may be that way for you because you are using XOA Free, which I think they reverted to v5.105.0 because of the upgrade issue.

                                            With a trial license in place, I get 5.105 with the Stable channel and 5.106 with the Latest channel.

                                            1 Reply Last reply Reply Quote 0
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