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    XOA fails after update to 5.106.0

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    • M Online
      manilx @Danp
      last edited by

      @Danp Updated. All OK as it seems

      1 Reply Last reply Reply Quote 0
      • DanpD Online
        Danp Pro Support Team @Andrew
        last edited by

        @Andrew Please open a support ticket and provide access via the support tunnel so that we can investigate.

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        • DanpD Online
          Danp Pro Support Team @Andrew
          last edited by

          @Andrew Could you double check that you have activated the license on the XOA > Licenses tab?

          A P 2 Replies Last reply Reply Quote 0
          • A Offline
            Andrew Top contributor @Danp
            last edited by

            @Danp Activate license resolved that issue, but this is different than before! Just having the trial license was enough to make everything work without error. So, trials will no long work without activation (may be that how it always should have worked).

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD Online
              Danp Pro Support Team @Andrew
              last edited by

              @Andrew Thanks for confirming that it is now working. Yes, it should have worked this way all along, and recent updates were made to enforce it.

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              • P Offline
                ph7 @Danp
                last edited by

                @Danp
                I also got an error after upgrading to 5.106.1 (Unpaid/Free version)
                49858c3f-42c3-4583-bfc2-93df8c13345a-image.png

                Do I have to get a license now ?

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Hi,

                  Just to check, you are using XOA Free, right? That shouldn't be blocked. Send me a private message with your registration email, we'll take a look 🙂

                  A 1 Reply Last reply Reply Quote 0
                  • A Offline
                    Andrew Top contributor @olivierlambert
                    last edited by

                    @olivierlambert I understand enforcement, but this is now draconian.

                    As a test:

                    I deployed XOA from the web. Fine.

                    But I can't update it without registering it. Fine.

                    I login with my Vates XOA account, now it says I'm registered and can update. So I update XOA.

                    Now I'm registered but not licensed and I get the error and can't use XOA Your current Xen Orchestra license has expired (Dec 31, 1969). Please reach out to your vendor.

                    I try to unregister, but that's not an option. I enter a bad email/password so registration fails, but I still get an error and am restricted.

                    So, there's no way for me to use and update a "free" XOA without forced registration on to a new account? I could use trial XOA and update without registering before. I could register but not use a XOA license and use the free version before...

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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by olivierlambert

                      Hmm weird, you should be able to use XOA Free, are you fully up to date?

                      edit: not able to update it without registration is a basic behavior since XOA exists. No update can be done without having an account. If you don't register, you are stuck to the version of XOA you download (on an XOA we generated maybe months ago)

                      edit2: can you be more specific on what you call "register" exactly?

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                      • A Offline
                        Andrew Top contributor @olivierlambert
                        last edited by

                        @olivierlambert Current version: 5.106.1

                        On the XOA page, I enter my email/password in the Registration box.
                        There's no way to 'unregister' and just use the free version.

                        XOA knows I have a 'trial' but the license is not activated (because it is active on another XOA VM) and it locks into the XOA page only.

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Ah, so if you test with a fresh account, register your XOA free, update and it should works right? The issue is having a trial for multiple XOAs at once, right?

                          P 1 Reply Last reply Reply Quote 0
                          • P Offline
                            ph7 @olivierlambert
                            last edited by

                            @olivierlambert
                            I don't remember the procedure when I activated my XOA
                            Here is how it looks in the license tab:
                            55833d01-3f23-4461-b3bf-3a515d1af8fb-image.png

                            I have 2 XOA, one latest and one stable.
                            Maybe that is the problem.
                            I probably made a copy of the first one, I can only find 1 activation e-mail.
                            The stable one updated OK to 5.105.0

                            P 1 Reply Last reply Reply Quote 0
                            • P Offline
                              ph7 @ph7
                              last edited by

                              I noticed there was a new update for 5.106.1
                              I ran that and it did downgrade to 5.105.0

                              P 1 Reply Last reply Reply Quote 0
                              • LhoustL Offline
                                Lhoust
                                last edited by

                                Yesterday upgrading to XOA Free 5.106.1 left me in Expired License LOCK. Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                                Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade. Although Quick Deploy is no longer Blocked, I have not tried that option, making do with the XOA Free 5.105 I restored yesterday, as I wait for the Expired License Issue with XOA Free 5.106.1 to be resolved...

                                DanpD 1 Reply Last reply Reply Quote 0
                                • DanpD Online
                                  Danp Pro Support Team @Lhoust
                                  last edited by

                                  @Lhoust Thanks for the feedback. The developers will fix the issue with XOA Free ASAP.

                                  Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                                  What do you mean by blocked? Was the site down?

                                  Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade.

                                  This is accurate if you are on the Stable release channel. v5.106.1 is still available on the Latest release channel.

                                  LhoustL 1 Reply Last reply Reply Quote 0
                                  • LhoustL Offline
                                    Lhoust @Danp
                                    last edited by

                                    @Danp said in XOA fails after update to 5.106.0:

                                    @Lhoust Thanks for the feedback. The developers will fix the issue with XOA Free ASAP.

                                    Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                                    What do you mean by blocked? Was the site down?

                                    The Connection was being "Refused", which might also mean the Server Load was too High?

                                    Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade.

                                    This is accurate if you are on the Stable release channel. v5.106.1 is still available on the Latest release channel.

                                    For me Today, 5.105 is still what is available on the latest channel...

                                    DanpD 1 Reply Last reply Reply Quote 0
                                    • DanpD Online
                                      Danp Pro Support Team @Lhoust
                                      last edited by

                                      @Lhoust said in XOA fails after update to 5.106.0:

                                      For me Today, 5.105 is still what is available on the latest channel...

                                      Are you sure? 🤔 Please try pressing Ctrl+F5 to force reload the page.

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                                      • P Offline
                                        ph7 @ph7
                                        last edited by

                                        @danp
                                        Same for me as stated above:

                                        I noticed there was a new update for 5.106.1
                                        I ran that and it did downgrade to 5.105.0

                                        This is what it looks like today
                                        2a26d69a-c660-40a0-ad34-18923062f564-image.png

                                        As You can see, I'm on latest and my PC has been rebooted.

                                        DanpD 1 Reply Last reply Reply Quote 0
                                        • DanpD Online
                                          Danp Pro Support Team @ph7
                                          last edited by

                                          @ph7 @Lhoust

                                          Thinking about this further, it may be that way for you because you are using XOA Free, which I think they reverted to v5.105.0 because of the upgrade issue.

                                          With a trial license in place, I get 5.105 with the Stable channel and 5.106 with the Latest channel.

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                                          • F Offline
                                            ferrao @Danp
                                            last edited by

                                            @Danp we are also with the license has expired message:

                                            Your current Xen Orchestra license has expired (Dec 31, 1969). Please reach out to your vendor.

                                            Looks like something related to Unix time bug? Something may be set to zero or undefined.

                                            DanpD 1 Reply Last reply Reply Quote 0
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