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    Potential bug with Windows VM backup: "Body Timeout Error"

    Scheduled Pinned Locked Moved Backup
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    • M Offline
      MajorP93 @olivierlambert
      last edited by

      @olivierlambert said in Potential bug with Windows VM backup: "Body Timeout Error":

      This is the PR: https://github.com/xapi-project/xen-api/pull/6786

      It's ready/reviewed, we are waiting for upstream merge. We'll make sure to re-ask for a merge ASAP.

      Stay tuned!

      Thank you very much for the update!

      1 Reply Last reply Reply Quote 0
      • M Offline
        MajorP93
        last edited by

        @olivierlambert @andriy.sultanov I saw that the linked PR got merged, which is awesome! I was wondering: do you plan to release this with the next round of patches or even before that as a hotfix?
        In each case: if you have a test build I am happy to try it out.

        Thank you and best regards

        1 Reply Last reply Reply Quote 0
        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Question for @stormi 🙂

          M 1 Reply Last reply Reply Quote 1
          • M Offline
            MajorP93 @olivierlambert
            last edited by

            @olivierlambert @stormi

            Hey!
            Any news in this regard?
            Would be really interested in testing this fix in our lab environment if possible.
            Thanks and best regards!

            1 Reply Last reply Reply Quote 0
            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Let me reping @stormi or @Team-XAPI-Network

              psafontP 1 Reply Last reply Reply Quote 1
              • psafontP Offline
                psafont Vates 🪐 XAPI & Network Team @olivierlambert
                last edited by

                @olivierlambert Because Andriy did quite a bit of work before this merge, xcp-ng depends on xenserver releasing the package to the clients before we can integrate it into xcp-ng. I'd say we can release the package February at the earliest

                M 1 Reply Last reply Reply Quote 2
                • M Offline
                  MajorP93 @psafont
                  last edited by

                  @psafont @olivierlambert As you previously mentioned february and we reached it as of now - I was wondering: do you have any update on when you plan to push the fix to XCP-ng repositories?

                  Thanks and best regards

                  psafontP 1 Reply Last reply Reply Quote 0
                  • psafontP Offline
                    psafont Vates 🪐 XAPI & Network Team @MajorP93
                    last edited by

                    @MajorP93 It's being packaged at the moment. between this and the testing that needs to be done it might take a couple of weeks to be released, but I can't promise anything yet

                    1 Reply Last reply Reply Quote 1
                    • R Offline
                      RS
                      last edited by

                      I had same problem, about last 2 weeks, but is is about Xen update, after apply last update, Backup of Windows VMs works again.

                      1 Reply Last reply Reply Quote 0
                      • gduperreyG Offline
                        gduperrey Vates 🪐 XCP-ng Team
                        last edited by

                        The update mentioned by Pau should has just been released along with other updates. For more information, you can consult the corresponding blog post: https://xcp-ng.org/blog/2026/03/10/march-2026-maintenance-updates-for-xcp-ng-8-3-lts/

                        1 Reply Last reply Reply Quote 2
                        • C Offline
                          CodeMercenary
                          last edited by

                          Amazing timing. I have been having this issue with a VM I just set up and I came here to find out if this is a known problem, only to discover that the 97 patches I have been planning to install tonight are going to fix it.

                          1 Reply Last reply Reply Quote 2
                          • nikadeN Offline
                            nikade Top contributor
                            last edited by

                            Did anyone try to patch xo and xcp-ng to the latest and did you have any luck with backups since then?
                            Im on XO (Xen Orchestra, commit 449e7 and Master, commit 2aff8) and the latest xcp-ng 8.3 with all patches installed and im still seeing the "Body timeout error" on 4/8 vm's:

                            068493da-8294-4a11-957b-7e71640b787f-image.jpeg

                            Some works tho:

                            33942c1a-1240-4897-9836-90a13c55de1b-image.jpeg

                            Observium has a 20Gb VDI with 15Gb used, jupiter has a 20Gb VDI with 12Gb used.
                            Let me know if you want any logs from my XO or XCP and I'll happily provide them.

                            C 1 Reply Last reply Reply Quote 0
                            • C Offline
                              CodeMercenary @nikade
                              last edited by CodeMercenary

                              @nikade I did install the 97 XCP patches and that night the VM that was failing to backup was able to successfully backup. It had a 500GB secondary drive that was formatted but totally empty.

                              I had not yet patched my XO from source to the latest, it was maybe 24 commits behind. On Friday I updated it so I will find out on Monday if those backups continued to work but I assume they did.

                              nikadeN 1 Reply Last reply Reply Quote 0
                              • nikadeN Offline
                                nikade Top contributor @CodeMercenary
                                last edited by

                                @CodeMercenary alright, thanks for replying. I tried some more, but still getting the same error, on linux as well as windows vm's so im at lost here.

                                P 1 Reply Last reply Reply Quote 0
                                • P Offline
                                  Pilow @nikade
                                  last edited by Pilow

                                  @nikade Hey Nikade,

                                  Did you try to create a new job that will do a new chain ? Just for test.

                                  nikadeN 1 Reply Last reply Reply Quote 0
                                  • nikadeN Offline
                                    nikade Top contributor @Pilow
                                    last edited by

                                    @Pilow We tried that as well, same problem 😞

                                    Also tried with a VM on the same newtork, just another VLAN, and we're seeing the same thing. At first we figured it was because one of the xcp-ng's was on a remote site which is connected through an IPSEC VPN, but that wasn't the case.

                                    1 Reply Last reply Reply Quote 0

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