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    XOA fails after update to 5.106.0

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    • olivierlambertO Online
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Hi,

      Just to check, you are using XOA Free, right? That shouldn't be blocked. Send me a private message with your registration email, we'll take a look 🙂

      A 1 Reply Last reply Reply Quote 0
      • A Online
        Andrew Top contributor @olivierlambert
        last edited by

        @olivierlambert I understand enforcement, but this is now draconian.

        As a test:

        I deployed XOA from the web. Fine.

        But I can't update it without registering it. Fine.

        I login with my Vates XOA account, now it says I'm registered and can update. So I update XOA.

        Now I'm registered but not licensed and I get the error and can't use XOA Your current Xen Orchestra license has expired (Dec 31, 1969). Please reach out to your vendor.

        I try to unregister, but that's not an option. I enter a bad email/password so registration fails, but I still get an error and am restricted.

        So, there's no way for me to use and update a "free" XOA without forced registration on to a new account? I could use trial XOA and update without registering before. I could register but not use a XOA license and use the free version before...

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        • olivierlambertO Online
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by olivierlambert

          Hmm weird, you should be able to use XOA Free, are you fully up to date?

          edit: not able to update it without registration is a basic behavior since XOA exists. No update can be done without having an account. If you don't register, you are stuck to the version of XOA you download (on an XOA we generated maybe months ago)

          edit2: can you be more specific on what you call "register" exactly?

          A 1 Reply Last reply Reply Quote 0
          • A Online
            Andrew Top contributor @olivierlambert
            last edited by

            @olivierlambert Current version: 5.106.1

            On the XOA page, I enter my email/password in the Registration box.
            There's no way to 'unregister' and just use the free version.

            XOA knows I have a 'trial' but the license is not activated (because it is active on another XOA VM) and it locks into the XOA page only.

            1 Reply Last reply Reply Quote 0
            • olivierlambertO Online
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Ah, so if you test with a fresh account, register your XOA free, update and it should works right? The issue is having a trial for multiple XOAs at once, right?

              P 1 Reply Last reply Reply Quote 0
              • P Offline
                ph7 @olivierlambert
                last edited by

                @olivierlambert
                I don't remember the procedure when I activated my XOA
                Here is how it looks in the license tab:
                55833d01-3f23-4461-b3bf-3a515d1af8fb-image.png

                I have 2 XOA, one latest and one stable.
                Maybe that is the problem.
                I probably made a copy of the first one, I can only find 1 activation e-mail.
                The stable one updated OK to 5.105.0

                P 1 Reply Last reply Reply Quote 0
                • P Offline
                  ph7 @ph7
                  last edited by

                  I noticed there was a new update for 5.106.1
                  I ran that and it did downgrade to 5.105.0

                  P 1 Reply Last reply Reply Quote 0
                  • LhoustL Offline
                    Lhoust
                    last edited by

                    Yesterday upgrading to XOA Free 5.106.1 left me in Expired License LOCK. Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                    Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade. Although Quick Deploy is no longer Blocked, I have not tried that option, making do with the XOA Free 5.105 I restored yesterday, as I wait for the Expired License Issue with XOA Free 5.106.1 to be resolved...

                    DanpD 1 Reply Last reply Reply Quote 0
                    • DanpD Offline
                      Danp Pro Support Team @Lhoust
                      last edited by

                      @Lhoust Thanks for the feedback. The developers will fix the issue with XOA Free ASAP.

                      Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                      What do you mean by blocked? Was the site down?

                      Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade.

                      This is accurate if you are on the Stable release channel. v5.106.1 is still available on the Latest release channel.

                      LhoustL 1 Reply Last reply Reply Quote 0
                      • LhoustL Offline
                        Lhoust @Danp
                        last edited by

                        @Danp said in XOA fails after update to 5.106.0:

                        @Lhoust Thanks for the feedback. The developers will fix the issue with XOA Free ASAP.

                        Although switching the channel from latest to stable dropped XOA Free down to 5.105, XOA Free remained Expired License LOCKED. Yesterday Quick Deploy was Blocked, therefore I used the Source Code Version to restore my XOA Free 5.105 Backup, which worked normally.

                        What do you mean by blocked? Was the site down?

                        The Connection was being "Refused", which might also mean the Server Load was too High?

                        Today my Restored XOA Free 5.105 shows 5.105 is the "Current" Version, XOA 5.106.1 is NO longer available as an upgrade.

                        This is accurate if you are on the Stable release channel. v5.106.1 is still available on the Latest release channel.

                        For me Today, 5.105 is still what is available on the latest channel...

                        DanpD 1 Reply Last reply Reply Quote 0
                        • DanpD Offline
                          Danp Pro Support Team @Lhoust
                          last edited by

                          @Lhoust said in XOA fails after update to 5.106.0:

                          For me Today, 5.105 is still what is available on the latest channel...

                          Are you sure? 🤔 Please try pressing Ctrl+F5 to force reload the page.

                          1 Reply Last reply Reply Quote 0
                          • P Offline
                            ph7 @ph7
                            last edited by

                            @danp
                            Same for me as stated above:

                            I noticed there was a new update for 5.106.1
                            I ran that and it did downgrade to 5.105.0

                            This is what it looks like today
                            2a26d69a-c660-40a0-ad34-18923062f564-image.png

                            As You can see, I'm on latest and my PC has been rebooted.

                            DanpD 1 Reply Last reply Reply Quote 0
                            • DanpD Offline
                              Danp Pro Support Team @ph7
                              last edited by

                              @ph7 @Lhoust

                              Thinking about this further, it may be that way for you because you are using XOA Free, which I think they reverted to v5.105.0 because of the upgrade issue.

                              With a trial license in place, I get 5.105 with the Stable channel and 5.106 with the Latest channel.

                              1 Reply Last reply Reply Quote 0
                              • F Offline
                                ferrao @Danp
                                last edited by

                                @Danp we are also with the license has expired message:

                                Your current Xen Orchestra license has expired (Dec 31, 1969). Please reach out to your vendor.

                                Looks like something related to Unix time bug? Something may be set to zero or undefined.

                                DanpD 1 Reply Last reply Reply Quote 0
                                • DanpD Offline
                                  Danp Pro Support Team @ferrao
                                  last edited by

                                  Hi @ferrao,

                                  This is with XOA Free, correct? Have you tried switching to the Stable release channel?

                                  Dan

                                  F 1 Reply Last reply Reply Quote 0
                                  • F Offline
                                    ferrao @Danp
                                    last edited by

                                    @Danp said in XOA fails after update to 5.106.0:

                                    Hi @ferrao,

                                    This is with XOA Free, correct? Have you tried switching to the Stable release channel?

                                    Dan

                                    It's on trial mode. So I think it can be considered paid.

                                    DanpD 1 Reply Last reply Reply Quote 0
                                    • DanpD Offline
                                      Danp Pro Support Team @ferrao
                                      last edited by

                                      @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

                                      F 1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        ferrao @Danp
                                        last edited by

                                        @Danp said in XOA fails after update to 5.106.0:

                                        @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

                                        Yes, it is. I was testing the User Portal on April 28th. Received the e-mail message regarding the Micro K8s and tried updating to give it a try.

                                        Now XOA is locked with this message.

                                        DanpD 1 Reply Last reply Reply Quote 0
                                        • DanpD Offline
                                          Danp Pro Support Team @ferrao
                                          last edited by

                                          @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
                                          d905469d-2f34-485e-bb8e-61e388faa430-image.png

                                          This is what it will look like if the license hasn't been activated --
                                          b08a2fff-939f-40af-832e-f50d020e8817-image.png

                                          F 1 Reply Last reply Reply Quote 0
                                          • F Offline
                                            ferrao @Danp
                                            last edited by

                                            @Danp said in XOA fails after update to 5.106.0:

                                            @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
                                            d905469d-2f34-485e-bb8e-61e388faa430-image.png

                                            This is what it will look like if the license hasn't been activated --
                                            b08a2fff-939f-40af-832e-f50d020e8817-image.png

                                            Oh man...
                                            That's a new thing? You're totally right.

                                            It's now working correctly again.

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