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    Backups not working

    Scheduled Pinned Locked Moved Backup
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Hi,

      Can you try with XOA stable then latest and see if it works? This way it could help to pinpoint the culprit.

      A 3 Replies Last reply Reply Quote 0
      • A Offline
        acebmxer @olivierlambert
        last edited by acebmxer

        @olivierlambert

        Update - I got XOA working trying backups now.

        I deployed XOA my initial try had expired so i create new account. Registered XOA got it updated but when i clicked on backups it was still locked down. Now am stuck here...

        Screenshot 2025-06-21 105208.png

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        • A Offline
          acebmxer @olivierlambert
          last edited by

          @olivierlambert

          Backups are running and completing with XOA.

          M 1 Reply Last reply Reply Quote 0
          • M Offline
            manilx @acebmxer
            last edited by

            @acebmxer Probably same as https://xcp-ng.org/forum/topic/10970/xo-community-edition-backups-dont-work-as-of-build-6b263

            A 1 Reply Last reply Reply Quote 0
            • A Offline
              acebmxer @manilx
              last edited by

              @manilx

              Just saw that post. Just restored backup of xo and going to try.

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              • A Offline
                acebmxer @olivierlambert
                last edited by

                @olivierlambert

                Reverted back to commit c8f0a and backups are working.

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  manilx @acebmxer
                  last edited by

                  @acebmxer Yeap, latest build introduced a bug in the backups.....

                  1 Reply Last reply Reply Quote 0
                  • marcoiM Offline
                    marcoi
                    last edited by marcoi

                    same issue going to disable backup for now until either bug fixed or i figure out how to go back to an older version.

                    update - went to Xen Orchestra, commit fb9bd and backup working again.

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      Greg_E @marcoi
                      last edited by

                      @marcoi

                      Has anyone tried turning off delta, and turning off compression?

                      Not ideal, but its how I'm dealing with some different issues (windows with big empty disks).

                      marcoiM 1 Reply Last reply Reply Quote 0
                      • marcoiM Offline
                        marcoi @Greg_E
                        last edited by

                        @Greg_E
                        I didnt try any changes to backup settings to test if any form of the backups would work on the latest commit. I just went back to an earlier version to perform backups using original settings.

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Might be interesting to pinpoint the exact problematic commit so we got a fix on Monday 🙂

                          M DanpD 2 Replies Last reply Reply Quote 0
                          • M Offline
                            manilx @olivierlambert
                            last edited by

                            @olivierlambert Happened between commit 19412 and commit 6b263.....

                            1 Reply Last reply Reply Quote 0
                            • DanpD Offline
                              Danp Pro Support Team @olivierlambert
                              last edited by

                              @olivierlambert Pretty sure the problem originates from this PR.

                              1 Reply Last reply Reply Quote 1
                              • florentF Offline
                                florent Vates 🪐 XO Team
                                last edited by

                                It may be related to the other topic, but I see a few things :

                                • invalid HTTP header in response body. There is an issue while trying to download the disk. The XO logs ( journalctl ) should contains lines ith the xo:xapi:vdi key regarding this.
                                  It may be worth to tests without purge snapshot , if this error reoccur

                                • SIGTERM is probably more an out of memory issue on the backup worker. How muck memory does your XO have ?

                                A 1 Reply Last reply Reply Quote 0
                                • A Offline
                                  acebmxer @florent
                                  last edited by acebmxer

                                  @florent said in Backups not working:

                                  It may be related to the other topic, but I see a few things :

                                  • invalid HTTP header in response body. There is an issue while trying to download the disk. The XO logs ( journalctl ) should contains lines ith the xo:xapi:vdi key regarding this.
                                    It may be worth to tests without purge snapshot , if this error reoccur

                                  • SIGTERM is probably more an out of memory issue on the backup worker. How muck memory does your XO have ?

                                  I am pretty sure both this post and - https://xcp-ng.org/forum/topic/10970/xo-community-edition-backups-dont-work-as-of-build-6b263/12 are the same problem....

                                  To answer your question my XO has 6GB ram set.

                                  Edit - Also note my backups were failing local nfs backup storage.

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                                  • marcoiM Offline
                                    marcoi
                                    last edited by

                                    Backup done to NFS share

                                    Xen Orchestra, commit fb9bd - backup work

                                    Xen Orchestra, commit 6b263 - backup broken

                                    Xen Orchestra, commit 1a7b5 - backup working

                                    looks like the issue might been resolved with the latest build.

                                    A M 2 Replies Last reply Reply Quote 0
                                    • A Offline
                                      acebmxer @marcoi
                                      last edited by

                                      @marcoi said in Backups not working:

                                      Backup done to NFS share

                                      Xen Orchestra, commit fb9bd - backup work

                                      Xen Orchestra, commit 6b263 - backup broken

                                      Xen Orchestra, commit 1a7b5 - backup working

                                      looks like the issue might been resolved with the latest build.

                                      Thank you for the update. I will update as well and report back.

                                      1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        manilx @marcoi
                                        last edited by

                                        @marcoi Confirmed: commit 1a7b5 backing up again without issues.

                                        1 Reply Last reply Reply Quote 1
                                        • A Offline
                                          acebmxer
                                          last edited by

                                          Confirm commit 1a7b5 backups completed successfully.

                                          1 Reply Last reply Reply Quote 2
                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            Excellent news, thanks for the feedback!

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