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    Backups not working

    Scheduled Pinned Locked Moved Backup
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    • A Offline
      acebmxer @olivierlambert
      last edited by acebmxer

      @olivierlambert

      Update - I got XOA working trying backups now.

      I deployed XOA my initial try had expired so i create new account. Registered XOA got it updated but when i clicked on backups it was still locked down. Now am stuck here...

      Screenshot 2025-06-21 105208.png

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      • A Offline
        acebmxer @olivierlambert
        last edited by

        @olivierlambert

        Backups are running and completing with XOA.

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          manilx @acebmxer
          last edited by

          @acebmxer Probably same as https://xcp-ng.org/forum/topic/10970/xo-community-edition-backups-dont-work-as-of-build-6b263

          A 1 Reply Last reply Reply Quote 0
          • A Offline
            acebmxer @manilx
            last edited by

            @manilx

            Just saw that post. Just restored backup of xo and going to try.

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            • A Offline
              acebmxer @olivierlambert
              last edited by

              @olivierlambert

              Reverted back to commit c8f0a and backups are working.

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                manilx @acebmxer
                last edited by

                @acebmxer Yeap, latest build introduced a bug in the backups.....

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                • marcoiM Offline
                  marcoi
                  last edited by marcoi

                  same issue going to disable backup for now until either bug fixed or i figure out how to go back to an older version.

                  update - went to Xen Orchestra, commit fb9bd and backup working again.

                  G 1 Reply Last reply Reply Quote 0
                  • G Offline
                    Greg_E @marcoi
                    last edited by

                    @marcoi

                    Has anyone tried turning off delta, and turning off compression?

                    Not ideal, but its how I'm dealing with some different issues (windows with big empty disks).

                    marcoiM 1 Reply Last reply Reply Quote 0
                    • marcoiM Offline
                      marcoi @Greg_E
                      last edited by

                      @Greg_E
                      I didnt try any changes to backup settings to test if any form of the backups would work on the latest commit. I just went back to an earlier version to perform backups using original settings.

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Might be interesting to pinpoint the exact problematic commit so we got a fix on Monday 🙂

                        M DanpD 2 Replies Last reply Reply Quote 0
                        • M Offline
                          manilx @olivierlambert
                          last edited by

                          @olivierlambert Happened between commit 19412 and commit 6b263.....

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                          • DanpD Offline
                            Danp Pro Support Team @olivierlambert
                            last edited by

                            @olivierlambert Pretty sure the problem originates from this PR.

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                            • florentF Offline
                              florent Vates 🪐 XO Team
                              last edited by

                              It may be related to the other topic, but I see a few things :

                              • invalid HTTP header in response body. There is an issue while trying to download the disk. The XO logs ( journalctl ) should contains lines ith the xo:xapi:vdi key regarding this.
                                It may be worth to tests without purge snapshot , if this error reoccur

                              • SIGTERM is probably more an out of memory issue on the backup worker. How muck memory does your XO have ?

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                              • A Offline
                                acebmxer @florent
                                last edited by acebmxer

                                @florent said in Backups not working:

                                It may be related to the other topic, but I see a few things :

                                • invalid HTTP header in response body. There is an issue while trying to download the disk. The XO logs ( journalctl ) should contains lines ith the xo:xapi:vdi key regarding this.
                                  It may be worth to tests without purge snapshot , if this error reoccur

                                • SIGTERM is probably more an out of memory issue on the backup worker. How muck memory does your XO have ?

                                I am pretty sure both this post and - https://xcp-ng.org/forum/topic/10970/xo-community-edition-backups-dont-work-as-of-build-6b263/12 are the same problem....

                                To answer your question my XO has 6GB ram set.

                                Edit - Also note my backups were failing local nfs backup storage.

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                                • marcoiM Offline
                                  marcoi
                                  last edited by

                                  Backup done to NFS share

                                  Xen Orchestra, commit fb9bd - backup work

                                  Xen Orchestra, commit 6b263 - backup broken

                                  Xen Orchestra, commit 1a7b5 - backup working

                                  looks like the issue might been resolved with the latest build.

                                  A M 2 Replies Last reply Reply Quote 0
                                  • A Offline
                                    acebmxer @marcoi
                                    last edited by

                                    @marcoi said in Backups not working:

                                    Backup done to NFS share

                                    Xen Orchestra, commit fb9bd - backup work

                                    Xen Orchestra, commit 6b263 - backup broken

                                    Xen Orchestra, commit 1a7b5 - backup working

                                    looks like the issue might been resolved with the latest build.

                                    Thank you for the update. I will update as well and report back.

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                                    • M Offline
                                      manilx @marcoi
                                      last edited by

                                      @marcoi Confirmed: commit 1a7b5 backing up again without issues.

                                      1 Reply Last reply Reply Quote 1
                                      • A Offline
                                        acebmxer
                                        last edited by

                                        Confirm commit 1a7b5 backups completed successfully.

                                        1 Reply Last reply Reply Quote 2
                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by

                                          Excellent news, thanks for the feedback!

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