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    Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"

    Scheduled Pinned Locked Moved Unsolved Backup
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    • J Offline
      JB
      last edited by

      Any solution?

      1 Reply Last reply Reply Quote 0
      • christopher-petzelC Offline
        christopher-petzel
        last edited by

        @poddingue Maybe this log will help @pierrebrunet . I've been having the Body Timeout Error for a couple of weeks on Metadata/Config backups. I'm using XO from sources. The problem started after upgrading to commit 63f8d. I was previously at commit e6443. The errors will occur for one or more hosts, and which host(s) has the error seems to be random. The error will occur for hosts which have VMs and for hosts that have no VMs. Attached is this morning's xensource.log from 00:10 when the backup started. The backup ends at 00:15 but I've included log data through 00:20. xensource-truncated.log.txt

        I have reverted to a snapshot of XO running at commit e6443 and executed multiple Metadata/Config backups without any problem.

        J 1 Reply Last reply Reply Quote 1
        • J Offline
          JB @christopher-petzel
          last edited by

          @christopher-petzel Thanks!

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          • M Offline
            MajorP93
            last edited by

            Hello,

            the issue is back on my end.
            Pool and metadata backup failed on all remotes due to "body timeout error".

            dc6631af-5178-4347-9cb9-e9ef388b3606-image.jpeg

            Attached please find full backup log:
            https://paste.vates.tech/?f781d8cb757e56b1#8MN4cyjHhkWKzhhvvggckf8mqjT9gxDY6t4vkSVQcWUY

            I can confirm what @christopher-petzel said. Before commit 63f8d got pushed this issue did not occur.

            I am currently running commit 1d82c (feat: release 6.6.2).

            Best regards

            1 Reply Last reply Reply Quote 1
            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Hi! Can you try to replicate on the latest commit?

              J 1 Reply Last reply Reply Quote 0
              • J Offline
                JB @olivierlambert
                last edited by

                @olivierlambert commit 59306backup-metadados.jpg

                florentF 1 Reply Last reply Reply Quote 1
                • florentF Offline
                  florent Vates 🪐 XO Team @JB
                  last edited by

                  @JB this looks like an issue while reading the export part. Did you configure a default backup network in the pool ?
                  is there any firewall/sdn controller that can filter out some reading ?

                  note that we have removed several point that where hiding some errors this month.

                  J 2 Replies Last reply Reply Quote 1
                  • J Offline
                    JB @florent
                    last edited by

                    @florent Between one error and another, the backup sometimes succeeds.backup-metadados2.jpg

                    1 Reply Last reply Reply Quote 1
                    • J Offline
                      JB @florent
                      last edited by

                      @florent backup-metadados3.jpg

                      florentF 1 Reply Last reply Reply Quote 1
                      • poddingueP poddingue marked this topic as a question
                      • florentF Offline
                        florent Vates 🪐 XO Team @JB
                        last edited by

                        @JB this really looks like a network issue

                        are the host/xoa remotes ?

                        J 1 Reply Last reply Reply Quote 0
                        • J Offline
                          JB @florent
                          last edited by

                          @florent hi! Hosts/XOA on the same 192.168.0.x network.

                          J 1 Reply Last reply Reply Quote 0
                          • J Offline
                            JB @JB
                            last edited by

                            backup-metadados4.jpg

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