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    backup mail report says INTERRUPTED but it's not ?

    Scheduled Pinned Locked Moved Backup
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      All of you are using a Node 24 LTS version? Do you still have the issue with Node 20 or Node 22?

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      • M Online
        MajorP93 @olivierlambert
        last edited by MajorP93

        @olivierlambert No.
        I reverted to Node 20 as previously mentioned.
        I was using Node 24 before but reverted to Node 20 as I hoped it would "fix" the issue.
        Using Node 20 it takes longer for these issues to arise but in the end they arise.

        3 of the users in this thread that encounter the issue said that they are using XOA.
        As XOA also uses Node 20, I think most people that reported this issue actually use Node 20.

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Thanks for the recap!

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          • F Offline
            flakpyro @olivierlambert
            last edited by

            @olivierlambert Using the prebuilt XOA appliance which reports:

            [08:39 23] xoa@xoa:~$ node  --version
            v20.18.3
            
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            • J Offline
              john.c @flakpyro
              last edited by john.c

              @flakpyro said in backup mail report says INTERRUPTED but it's not ?:

              @olivierlambert Using the prebuilt XOA appliance which reports:

              [08:39 23] xoa@xoa:~$ node  --version
              v20.18.3
              

              @majorp93 @pilow Can you please capture some heap snapshots from during backup runs of XOA via NodeJS?

              Then compare them to each other, they need to be in the following order:-

              1. Snapshot before backup
              2. Snapshot following first backup
              3. Snapshot following second backup
              4. Snapshot following third backup
              5. Snapshot following subsequent backups to get to Node.js OOM (or as close as you’re willing to risk)

              These will require that XOA (or XOCE) is started with Node.js heap snapshots enabled. Then open in a Chromium based browser the following url:-
              chrome://inspect

              The above URL will require using the browser’s DevTools features!

              Another option is to integrate and enable use of Clinic.js (clinic heapprofiler), or configure node to use node-heapdump when it reaches a threshold amount.

              Once your got those heap dumps your looking for the following:-

              • Object types that grow massively between the snapshots.
              • Large arrays or maps of backup-related objects (VMs, snapshots, jobs, tasks, etc.).
              • Retained objects whose “retainers” point to long-lived structures (global, caches, singletons).

              These will likely help to pin down what and where in the backup code, the memory leak is located.

              Once have these a heap snapshot diff showing which object type (or types) growing by a stated size per backup will finally help the Vates developers fix this issue.

              @florent I left the above for the original reporters of the memory leak issue, and/or yourselves.

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                MajorP93 @john.c
                last edited by

                @john.c If a Xen Orchestra developer asks for logs / heap snapshots I will be happy to provide them.
                Ideally they should tell us what is needed from us to debug this.

                That being said I am not entirely sure they are currently working on this as XO team has not been very vocal here.

                Looking at Github repository commits indicates that other things are currently being prioritized over this crucial backup stability issue.

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                • florentF Offline
                  florent Vates 🪐 XO Team
                  last edited by florent

                  we are trying to reproduce it here, without success for now
                  It would be good for us too if we can identify what cause this before the upcoming release ( thursday )

                  for example here my xoa at home , seems quite ok running by itself :

                  68cb6a77-fc52-4a8a-91e6-88c46d0f55cd-image.png

                  to be fair the debug is not helped by the fact that we have one big process, with so much object that changes that exploring and pinpointing exactly what is growing is tricky ( or we may not look at the right place)

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                  • P Online
                    Pilow @florent
                    last edited by

                    @florent do you have (heavy?) use of backup jobs on your XOA ?
                    we all noticed this because of correlation between backup jobs & memory growth

                    I do have all my backup jobs through XO PROXIES though, and XOA still explodes in RAM Usage...

                    MathieuRAM florentF 2 Replies Last reply Reply Quote 1
                    • MathieuRAM Offline
                      MathieuRA Vates 🪐 XO Team @Pilow
                      last edited by MathieuRA

                      Could you try disabling XO6?
                      In a configuration file, enable XO5 as the default version and ensure that XO6 is inaccessible (for example, by using an invalid path or removing the corresponding entry in the configuration). This will help determine if the issue is related to XO6/REST API.

                      https://docs.xen-orchestra.com/configuration#using-xo-5-as-the-default-interface

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                      • florentF Offline
                        florent Vates 🪐 XO Team @Pilow
                        last edited by

                        @Pilow said in backup mail report says INTERRUPTED but it's not ?:

                        @florent do you have (heavy?) use of backup jobs on your XOA ?
                        we all noticed this because of correlation between backup jobs & memory growth

                        I do have all my backup jobs through XO PROXIES though, and XOA still explodes in RAM Usage...

                        I back up a only few VM on this one , it was to illustrate that we try to reproduce it with a scope small enough to improve the situation

                        is the memory stable on the proxy ?

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                        • M Online
                          MajorP93 @florent
                          last edited by MajorP93

                          @florent In my case I have 4 backup jobs. 1 full, 2 delta (1 onsite, 1 offsite), 1 mirror.
                          106 VMs are being backed up by these jobs.
                          In my case that setup clearly shows the RAM issue. I do not know if it can be replicated in a very small setup.
                          Sometimes multiple backup jobs run at the same time. It appears that backup jobs running in parallel make the issue occur faster.

                          @mathieura Thanks for the hint! I can imagine that this could possibly change something in this regard as I did not have any issues with this exact backup job configuration some time ago. The issues started to appear somewhere in december so it could be related to the XO6 release. I will try what you suggested and report back.

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                          • P Online
                            ph7
                            last edited by

                            I also have this problem in my XO-CE (ronivay-script) at home
                            I get the mail report after 4 days
                            A reboot resets the memory

                            the XO-CE have 3.1 GB and the Control domain memory have 2 GB
                            Node v24.13.1
                            Running Continuous Replication and Delta Backups

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