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    XOA fails after update to 5.106.0

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    • DanpD Offline
      Danp Pro Support Team @ferrao
      last edited by

      @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
      d905469d-2f34-485e-bb8e-61e388faa430-image.png

      This is what it will look like if the license hasn't been activated --
      b08a2fff-939f-40af-832e-f50d020e8817-image.png

      F 1 Reply Last reply Reply Quote 0
      • F Offline
        ferrao @Danp
        last edited by

        @Danp said in XOA fails after update to 5.106.0:

        @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
        d905469d-2f34-485e-bb8e-61e388faa430-image.png

        This is what it will look like if the license hasn't been activated --
        b08a2fff-939f-40af-832e-f50d020e8817-image.png

        Oh man...
        That's a new thing? You're totally right.

        It's now working correctly again.

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        • Y Offline
          y2krex
          last edited by

          I just updated XOA today and got this same message? I try to activate however once i enter in the words to activate it wont let me hit the ok button to submit

          Your current Xen Orchestra license has expired (Jan 1, 1970). Please reach out to your vendor.

          Not sure how the update is still causing issues 27 days later?

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          • olivierlambertO Online
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by olivierlambert

            Hi,

            So you mean your license was already bound but was "un-bound" after the recent update? So you had to do it again?

            Y 1 Reply Last reply Reply Quote 0
            • Y Offline
              y2krex @olivierlambert
              last edited by

              @olivierlambert Im on a premium trial....xoa been running for a couple weeks..i ran the updates and then got that message and cant access the vm's via XOA

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              • olivierlambertO Online
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                Have you checked that your trial is correctly bound to your XOA? In the main left menu, then "License" tab, check there. You should be able to bind your trial to this XOA.

                Y 1 Reply Last reply Reply Quote 0
                • Y Offline
                  y2krex @olivierlambert
                  last edited by

                  @olivierlambert yeah it seems to be....it doesnt let even try activate it again to try re apply it!Capture.PNG

                  Y 1 Reply Last reply Reply Quote 0
                  • olivierlambertO Online
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    What's the error when you click on "Activate license"?

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                    • Y Offline
                      y2krex @y2krex
                      last edited by

                      it doesnt let me....you cant see in the screen shot but when i hover over ok the cursor changes to a circle with a red line to say i cant hit okCapture.PNG

                      Y 1 Reply Last reply Reply Quote 0
                      • olivierlambertO Online
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Ah I see, there's a typo. It's "license". With an "s". That should make the "OK" button clickable.

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                        • Y Offline
                          y2krex @y2krex
                          last edited by

                          lol....im in australia pretty we spell license ...licence...all good. So i did that then it said my trial is with another account want to move it to this one...i did that and i think im all good. thanks!!

                          1 Reply Last reply Reply Quote 1
                          • olivierlambertO Online
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            Great news! Enjoy XO 🙂

                            J 1 Reply Last reply Reply Quote 0
                            • E Offline
                              Edogstraus00
                              last edited by

                              Hello, I was commenting to say this same issue has resurfaced in a new update I did yesterday.

                              91b66087-b0b5-403d-a882-186d3cee7203-image.png

                              However, I see XO-Server was updated to 5.177.4 (from 5.177.3) which seemed to have fixed this after applying the update and rebooting.

                              Hopefully this issue does not appear again in another release.

                              Seems like now I have another thing to fix and update
                              db042587-2444-4340-ac62-a994545b9cab-image.png

                              1 Reply Last reply Reply Quote 1
                              • olivierlambertO olivierlambert marked this topic as a question
                              • olivierlambertO olivierlambert has marked this topic as solved
                              • J Offline
                                joneill @olivierlambert
                                last edited by

                                @olivierlambert after updating to 5.106.4 today I am now seeing the following error in XOA:

                                2ac0e7a8-22c2-439b-95c9-9babe75899be-image.png

                                DanpD 1 Reply Last reply Reply Quote 0
                                • DanpD Offline
                                  Danp Pro Support Team @joneill
                                  last edited by

                                  @joneill Switch to the Licenses tab (XOA > Licenses) and then click the red button to activate the license on the appliance.

                                  1 Reply Last reply Reply Quote 1
                                  • G Offline
                                    gr85z
                                    last edited by

                                    I have 2 XOA , first one I use in production and Licensed with Enterprise license. Second one I use for VMs I have on local server not licensed. They are both registered under same email.
                                    On XOA 2 I am getting the expired license message and showing license is unbound which is what I want. But I can't do anything with 2nd XOA, do I have to redeploy the XOA and use different email to register? or can I unregister and use new email?
                                    I have updated both XOAs to -- Current version: 5.107.2 --
                                    Screen shot of License
                                    410e3dff-251b-4e12-8ff8-508682f673db-image.png

                                    A 1 Reply Last reply Reply Quote 0
                                    • olivierlambertO Online
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by

                                      Hi,

                                      You cannot use one XOA paid license for 2x XOAs. It's one per XOA. You can have XOA free on your second XOA though (and you can always transfer the paid license to it if you have lost your production one)

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                                      • A Online
                                        Andrew Top contributor @gr85z
                                        last edited by

                                        It would be nice to have an "unregister" button, or better, a "use free license" button.

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                                        • G Offline
                                          gr85z @olivierlambert
                                          last edited by

                                          @olivierlambert so how can I unregister the 2nd one without loosing the VMs on host?
                                          Do I have to remove the XOA VM and then re-install? Is there something command line that I need to do? etc.....

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                                          • olivierlambertO Online
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            If you simply update your second XOA, it should downgrade it to XOA Free (if I remember correctly)

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