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    XOA fails after update to 5.106.0

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    • DanpD Offline
      Danp Pro Support Team @ferrao
      last edited by

      Hi @ferrao,

      This is with XOA Free, correct? Have you tried switching to the Stable release channel?

      Dan

      F 1 Reply Last reply Reply Quote 0
      • F Offline
        ferrao @Danp
        last edited by

        @Danp said in XOA fails after update to 5.106.0:

        Hi @ferrao,

        This is with XOA Free, correct? Have you tried switching to the Stable release channel?

        Dan

        It's on trial mode. So I think it can be considered paid.

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @ferrao
          last edited by

          @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

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          • F Offline
            ferrao @Danp
            last edited by

            @Danp said in XOA fails after update to 5.106.0:

            @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

            Yes, it is. I was testing the User Portal on April 28th. Received the e-mail message regarding the Micro K8s and tried updating to give it a try.

            Now XOA is locked with this message.

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD Offline
              Danp Pro Support Team @ferrao
              last edited by

              @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
              d905469d-2f34-485e-bb8e-61e388faa430-image.png

              This is what it will look like if the license hasn't been activated --
              b08a2fff-939f-40af-832e-f50d020e8817-image.png

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              • F Offline
                ferrao @Danp
                last edited by

                @Danp said in XOA fails after update to 5.106.0:

                @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
                d905469d-2f34-485e-bb8e-61e388faa430-image.png

                This is what it will look like if the license hasn't been activated --
                b08a2fff-939f-40af-832e-f50d020e8817-image.png

                Oh man...
                That's a new thing? You're totally right.

                It's now working correctly again.

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                • Y Offline
                  y2krex
                  last edited by

                  I just updated XOA today and got this same message? I try to activate however once i enter in the words to activate it wont let me hit the ok button to submit

                  Your current Xen Orchestra license has expired (Jan 1, 1970). Please reach out to your vendor.

                  Not sure how the update is still causing issues 27 days later?

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                  • olivierlambertO Online
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by olivierlambert

                    Hi,

                    So you mean your license was already bound but was "un-bound" after the recent update? So you had to do it again?

                    Y 1 Reply Last reply Reply Quote 0
                    • Y Offline
                      y2krex @olivierlambert
                      last edited by

                      @olivierlambert Im on a premium trial....xoa been running for a couple weeks..i ran the updates and then got that message and cant access the vm's via XOA

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                      • olivierlambertO Online
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Have you checked that your trial is correctly bound to your XOA? In the main left menu, then "License" tab, check there. You should be able to bind your trial to this XOA.

                        Y 1 Reply Last reply Reply Quote 0
                        • Y Offline
                          y2krex @olivierlambert
                          last edited by

                          @olivierlambert yeah it seems to be....it doesnt let even try activate it again to try re apply it!Capture.PNG

                          Y 1 Reply Last reply Reply Quote 0
                          • olivierlambertO Online
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            What's the error when you click on "Activate license"?

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                            • Y Offline
                              y2krex @y2krex
                              last edited by

                              it doesnt let me....you cant see in the screen shot but when i hover over ok the cursor changes to a circle with a red line to say i cant hit okCapture.PNG

                              Y 1 Reply Last reply Reply Quote 0
                              • olivierlambertO Online
                                olivierlambert Vates 🪐 Co-Founder CEO
                                last edited by

                                Ah I see, there's a typo. It's "license". With an "s". That should make the "OK" button clickable.

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                                • Y Offline
                                  y2krex @y2krex
                                  last edited by

                                  lol....im in australia pretty we spell license ...licence...all good. So i did that then it said my trial is with another account want to move it to this one...i did that and i think im all good. thanks!!

                                  1 Reply Last reply Reply Quote 1
                                  • olivierlambertO Online
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    Great news! Enjoy XO 🙂

                                    J 1 Reply Last reply Reply Quote 0
                                    • E Offline
                                      Edogstraus00
                                      last edited by

                                      Hello, I was commenting to say this same issue has resurfaced in a new update I did yesterday.

                                      91b66087-b0b5-403d-a882-186d3cee7203-image.png

                                      However, I see XO-Server was updated to 5.177.4 (from 5.177.3) which seemed to have fixed this after applying the update and rebooting.

                                      Hopefully this issue does not appear again in another release.

                                      Seems like now I have another thing to fix and update
                                      db042587-2444-4340-ac62-a994545b9cab-image.png

                                      1 Reply Last reply Reply Quote 1
                                      • olivierlambertO olivierlambert marked this topic as a question
                                      • olivierlambertO olivierlambert has marked this topic as solved
                                      • J Offline
                                        joneill @olivierlambert
                                        last edited by

                                        @olivierlambert after updating to 5.106.4 today I am now seeing the following error in XOA:

                                        2ac0e7a8-22c2-439b-95c9-9babe75899be-image.png

                                        DanpD 1 Reply Last reply Reply Quote 0
                                        • DanpD Offline
                                          Danp Pro Support Team @joneill
                                          last edited by

                                          @joneill Switch to the Licenses tab (XOA > Licenses) and then click the red button to activate the license on the appliance.

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                                          • G Offline
                                            gr85z
                                            last edited by

                                            I have 2 XOA , first one I use in production and Licensed with Enterprise license. Second one I use for VMs I have on local server not licensed. They are both registered under same email.
                                            On XOA 2 I am getting the expired license message and showing license is unbound which is what I want. But I can't do anything with 2nd XOA, do I have to redeploy the XOA and use different email to register? or can I unregister and use new email?
                                            I have updated both XOAs to -- Current version: 5.107.2 --
                                            Screen shot of License
                                            410e3dff-251b-4e12-8ff8-508682f673db-image.png

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