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    XOA fails after update to 5.106.0

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    • DanpD Offline
      Danp Pro Support Team @ferrao
      last edited by

      @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

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      • F Offline
        ferrao @Danp
        last edited by

        @Danp said in XOA fails after update to 5.106.0:

        @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

        Yes, it is. I was testing the User Portal on April 28th. Received the e-mail message regarding the Micro K8s and tried updating to give it a try.

        Now XOA is locked with this message.

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @ferrao
          last edited by

          @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
          d905469d-2f34-485e-bb8e-61e388faa430-image.png

          This is what it will look like if the license hasn't been activated --
          b08a2fff-939f-40af-832e-f50d020e8817-image.png

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          • F Offline
            ferrao @Danp
            last edited by

            @Danp said in XOA fails after update to 5.106.0:

            @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
            d905469d-2f34-485e-bb8e-61e388faa430-image.png

            This is what it will look like if the license hasn't been activated --
            b08a2fff-939f-40af-832e-f50d020e8817-image.png

            Oh man...
            That's a new thing? You're totally right.

            It's now working correctly again.

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            • Y Offline
              y2krex
              last edited by

              I just updated XOA today and got this same message? I try to activate however once i enter in the words to activate it wont let me hit the ok button to submit

              Your current Xen Orchestra license has expired (Jan 1, 1970). Please reach out to your vendor.

              Not sure how the update is still causing issues 27 days later?

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by olivierlambert

                Hi,

                So you mean your license was already bound but was "un-bound" after the recent update? So you had to do it again?

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                • Y Offline
                  y2krex @olivierlambert
                  last edited by

                  @olivierlambert Im on a premium trial....xoa been running for a couple weeks..i ran the updates and then got that message and cant access the vm's via XOA

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Have you checked that your trial is correctly bound to your XOA? In the main left menu, then "License" tab, check there. You should be able to bind your trial to this XOA.

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                    • Y Offline
                      y2krex @olivierlambert
                      last edited by

                      @olivierlambert yeah it seems to be....it doesnt let even try activate it again to try re apply it!Capture.PNG

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        What's the error when you click on "Activate license"?

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                        • Y Offline
                          y2krex @y2krex
                          last edited by

                          it doesnt let me....you cant see in the screen shot but when i hover over ok the cursor changes to a circle with a red line to say i cant hit okCapture.PNG

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                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            Ah I see, there's a typo. It's "license". With an "s". That should make the "OK" button clickable.

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                            • Y Offline
                              y2krex @y2krex
                              last edited by

                              lol....im in australia pretty we spell license ...licence...all good. So i did that then it said my trial is with another account want to move it to this one...i did that and i think im all good. thanks!!

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                              • olivierlambertO Offline
                                olivierlambert Vates 🪐 Co-Founder CEO
                                last edited by

                                Great news! Enjoy XO 🙂

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                                • E Offline
                                  Edogstraus00
                                  last edited by

                                  Hello, I was commenting to say this same issue has resurfaced in a new update I did yesterday.

                                  91b66087-b0b5-403d-a882-186d3cee7203-image.png

                                  However, I see XO-Server was updated to 5.177.4 (from 5.177.3) which seemed to have fixed this after applying the update and rebooting.

                                  Hopefully this issue does not appear again in another release.

                                  Seems like now I have another thing to fix and update
                                  db042587-2444-4340-ac62-a994545b9cab-image.png

                                  1 Reply Last reply Reply Quote 1
                                  • olivierlambertO olivierlambert marked this topic as a question
                                  • olivierlambertO olivierlambert has marked this topic as solved
                                  • J Offline
                                    joneill @olivierlambert
                                    last edited by

                                    @olivierlambert after updating to 5.106.4 today I am now seeing the following error in XOA:

                                    2ac0e7a8-22c2-439b-95c9-9babe75899be-image.png

                                    DanpD 1 Reply Last reply Reply Quote 0
                                    • DanpD Offline
                                      Danp Pro Support Team @joneill
                                      last edited by

                                      @joneill Switch to the Licenses tab (XOA > Licenses) and then click the red button to activate the license on the appliance.

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