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    XOA fails after update to 5.106.0

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    • F Offline
      ferrao @Danp
      last edited by

      @Danp said in XOA fails after update to 5.106.0:

      Hi @ferrao,

      This is with XOA Free, correct? Have you tried switching to the Stable release channel?

      Dan

      It's on trial mode. So I think it can be considered paid.

      DanpD 1 Reply Last reply Reply Quote 0
      • DanpD Online
        Danp Pro Support Team @ferrao
        last edited by

        @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

        F 1 Reply Last reply Reply Quote 0
        • F Offline
          ferrao @Danp
          last edited by

          @Danp said in XOA fails after update to 5.106.0:

          @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

          Yes, it is. I was testing the User Portal on April 28th. Received the e-mail message regarding the Micro K8s and tried updating to give it a try.

          Now XOA is locked with this message.

          DanpD 1 Reply Last reply Reply Quote 0
          • DanpD Online
            Danp Pro Support Team @ferrao
            last edited by

            @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
            d905469d-2f34-485e-bb8e-61e388faa430-image.png

            This is what it will look like if the license hasn't been activated --
            b08a2fff-939f-40af-832e-f50d020e8817-image.png

            F 1 Reply Last reply Reply Quote 0
            • F Offline
              ferrao @Danp
              last edited by

              @Danp said in XOA fails after update to 5.106.0:

              @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
              d905469d-2f34-485e-bb8e-61e388faa430-image.png

              This is what it will look like if the license hasn't been activated --
              b08a2fff-939f-40af-832e-f50d020e8817-image.png

              Oh man...
              That's a new thing? You're totally right.

              It's now working correctly again.

              1 Reply Last reply Reply Quote 0
              • Y Offline
                y2krex
                last edited by

                I just updated XOA today and got this same message? I try to activate however once i enter in the words to activate it wont let me hit the ok button to submit

                Your current Xen Orchestra license has expired (Jan 1, 1970). Please reach out to your vendor.

                Not sure how the update is still causing issues 27 days later?

                1 Reply Last reply Reply Quote 0
                • olivierlambertO Online
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by olivierlambert

                  Hi,

                  So you mean your license was already bound but was "un-bound" after the recent update? So you had to do it again?

                  Y 1 Reply Last reply Reply Quote 0
                  • Y Offline
                    y2krex @olivierlambert
                    last edited by

                    @olivierlambert Im on a premium trial....xoa been running for a couple weeks..i ran the updates and then got that message and cant access the vm's via XOA

                    1 Reply Last reply Reply Quote 0
                    • olivierlambertO Online
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      Have you checked that your trial is correctly bound to your XOA? In the main left menu, then "License" tab, check there. You should be able to bind your trial to this XOA.

                      Y 1 Reply Last reply Reply Quote 0
                      • Y Offline
                        y2krex @olivierlambert
                        last edited by

                        @olivierlambert yeah it seems to be....it doesnt let even try activate it again to try re apply it!Capture.PNG

                        Y 1 Reply Last reply Reply Quote 0
                        • olivierlambertO Online
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          What's the error when you click on "Activate license"?

                          1 Reply Last reply Reply Quote 0
                          • Y Offline
                            y2krex @y2krex
                            last edited by

                            it doesnt let me....you cant see in the screen shot but when i hover over ok the cursor changes to a circle with a red line to say i cant hit okCapture.PNG

                            Y 1 Reply Last reply Reply Quote 0
                            • olivierlambertO Online
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              Ah I see, there's a typo. It's "license". With an "s". That should make the "OK" button clickable.

                              1 Reply Last reply Reply Quote 0
                              • Y Offline
                                y2krex @y2krex
                                last edited by

                                lol....im in australia pretty we spell license ...licence...all good. So i did that then it said my trial is with another account want to move it to this one...i did that and i think im all good. thanks!!

                                1 Reply Last reply Reply Quote 1
                                • olivierlambertO Online
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Great news! Enjoy XO 🙂

                                  J 1 Reply Last reply Reply Quote 0
                                  • E Offline
                                    Edogstraus00
                                    last edited by

                                    Hello, I was commenting to say this same issue has resurfaced in a new update I did yesterday.

                                    91b66087-b0b5-403d-a882-186d3cee7203-image.png

                                    However, I see XO-Server was updated to 5.177.4 (from 5.177.3) which seemed to have fixed this after applying the update and rebooting.

                                    Hopefully this issue does not appear again in another release.

                                    Seems like now I have another thing to fix and update
                                    db042587-2444-4340-ac62-a994545b9cab-image.png

                                    1 Reply Last reply Reply Quote 1
                                    • olivierlambertO olivierlambert marked this topic as a question on
                                    • olivierlambertO olivierlambert has marked this topic as solved on
                                    • J Offline
                                      joneill @olivierlambert
                                      last edited by

                                      @olivierlambert after updating to 5.106.4 today I am now seeing the following error in XOA:

                                      2ac0e7a8-22c2-439b-95c9-9babe75899be-image.png

                                      DanpD 1 Reply Last reply Reply Quote 0
                                      • DanpD Online
                                        Danp Pro Support Team @joneill
                                        last edited by

                                        @joneill Switch to the Licenses tab (XOA > Licenses) and then click the red button to activate the license on the appliance.

                                        1 Reply Last reply Reply Quote 1
                                        • G Offline
                                          gr85z
                                          last edited by

                                          I have 2 XOA , first one I use in production and Licensed with Enterprise license. Second one I use for VMs I have on local server not licensed. They are both registered under same email.
                                          On XOA 2 I am getting the expired license message and showing license is unbound which is what I want. But I can't do anything with 2nd XOA, do I have to redeploy the XOA and use different email to register? or can I unregister and use new email?
                                          I have updated both XOAs to -- Current version: 5.107.2 --
                                          Screen shot of License
                                          410e3dff-251b-4e12-8ff8-508682f673db-image.png

                                          A 1 Reply Last reply Reply Quote 0
                                          • olivierlambertO Online
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            Hi,

                                            You cannot use one XOA paid license for 2x XOAs. It's one per XOA. You can have XOA free on your second XOA though (and you can always transfer the paid license to it if you have lost your production one)

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