backup mail report says INTERRUPTED but it's not ?

flakpyro

I have been having the same issue and have been watching it for the last couple weeks. Initially my XOA only had 8GB of ram assigned, i have bumped it up to 16 to try an alleviate the issue. Seems to be some sort of memory leak. This is the official XO Appliance too not XO CE.

I changed the systemd file to make use of the extra memory as per the docs,

ExecStart=/usr/local/bin/node --max-old-space-size=12288 /usr/local/bin/xo-server

It seems that over time it will just consume all of its memory until it crashes and restarts no matter how much i assign.

MajorP93

During the past month my backups failed (status interrupted) 1-2 times per week due to this memory leak.
When increasing heap size (node old space size) it takes longer but the backup fails when RAM usage eventually hits 100%.
I guess I’ll go with @Pilow ‘s workaround for now and create a cronjob for rebooting XO VM right before backups start.

olivierlambert

All of you are using a Node 24 LTS version? Do you still have the issue with Node 20 or Node 22?

MajorP93

@olivierlambert No.
I reverted to Node 20 as previously mentioned.
I was using Node 24 before but reverted to Node 20 as I hoped it would "fix" the issue.
Using Node 20 it takes longer for these issues to arise but in the end they arise.

3 of the users in this thread that encounter the issue said that they are using XOA.
As XOA also uses Node 20, I think most people that reported this issue actually use Node 20.

olivierlambert

Thanks for the recap!

flakpyro

@olivierlambert Using the prebuilt XOA appliance which reports:

[08:39 23] xoa@xoa:~$ node  --version
v20.18.3

john.c

@flakpyro said in backup mail report says INTERRUPTED but it's not ?:

@olivierlambert Using the prebuilt XOA appliance which reports:
[08:39 23] xoa@xoa:~$ node  --version
v20.18.3

@majorp93 @pilow Can you please capture some heap snapshots from during backup runs of XOA via NodeJS?

Then compare them to each other, they need to be in the following order:-

Snapshot before backup
Snapshot following first backup
Snapshot following second backup
Snapshot following third backup
Snapshot following subsequent backups to get to Node.js OOM (or as close as you’re willing to risk)

These will require that XOA (or XOCE) is started with Node.js heap snapshots enabled. Then open in a Chromium based browser the following url:-
chrome://inspect

The above URL will require using the browser’s DevTools features!

Another option is to integrate and enable use of Clinic.js (clinic heapprofiler), or configure node to use node-heapdump when it reaches a threshold amount.

Once your got those heap dumps your looking for the following:-

Object types that grow massively between the snapshots.
Large arrays or maps of backup-related objects (VMs, snapshots, jobs, tasks, etc.).
Retained objects whose “retainers” point to long-lived structures (global, caches, singletons).

These will likely help to pin down what and where in the backup code, the memory leak is located.

Once have these a heap snapshot diff showing which object type (or types) growing by a stated size per backup will finally help the Vates developers fix this issue.

@florent I left the above for the original reporters of the memory leak issue, and/or yourselves.

MajorP93

@john.c If a Xen Orchestra developer asks for logs / heap snapshots I will be happy to provide them.
Ideally they should tell us what is needed from us to debug this.

That being said I am not entirely sure they are currently working on this as XO team has not been very vocal here.

Looking at Github repository commits indicates that other things are currently being prioritized over this crucial backup stability issue.

florent

we are trying to reproduce it here, without success for now
It would be good for us too if we can identify what cause this before the upcoming release ( thursday )

for example here my xoa at home , seems quite ok running by itself :

to be fair the debug is not helped by the fact that we have one big process, with so much object that changes that exploring and pinpointing exactly what is growing is tricky ( or we may not look at the right place)

Pilow

@florent do you have (heavy?) use of backup jobs on your XOA ?
we all noticed this because of correlation between backup jobs & memory growth

I do have all my backup jobs through XO PROXIES though, and XOA still explodes in RAM Usage...

MathieuRA

Could you try disabling XO6?
In a configuration file, enable XO5 as the default version and ensure that XO6 is inaccessible (for example, by using an invalid path or removing the corresponding entry in the configuration). This will help determine if the issue is related to XO6/REST API.

https://docs.xen-orchestra.com/configuration#using-xo-5-as-the-default-interface

florent

@Pilow said in backup mail report says INTERRUPTED but it's not ?:

@florent do you have (heavy?) use of backup jobs on your XOA ?
we all noticed this because of correlation between backup jobs & memory growth

I do have all my backup jobs through XO PROXIES though, and XOA still explodes in RAM Usage...

I back up a only few VM on this one , it was to illustrate that we try to reproduce it with a scope small enough to improve the situation

is the memory stable on the proxy ?

MajorP93

@florent In my case I have 4 backup jobs. 1 full, 2 delta (1 onsite, 1 offsite), 1 mirror.
106 VMs are being backed up by these jobs.
In my case that setup clearly shows the RAM issue. I do not know if it can be replicated in a very small setup.
Sometimes multiple backup jobs run at the same time. It appears that backup jobs running in parallel make the issue occur faster.

@mathieura Thanks for the hint! I can imagine that this could possibly change something in this regard as I did not have any issues with this exact backup job configuration some time ago. The issues started to appear somewhere in december so it could be related to the XO6 release. I will try what you suggested and report back.

ph7

I also have this problem in my XO-CE (ronivay-script) at home
I get the mail report after 4 days
A reboot resets the memory

the XO-CE have 3.1 GB and the Control domain memory have 2 GB
Node v24.13.1
Running Continuous Replication and Delta Backups

Pilow

@florent said in backup mail report says INTERRUPTED but it's not ?:

is the memory stable on the proxy ?

can't really say, as i reboot them everyday with my XOA

but when I do not reboot them, they dont seem to be so impacted as I need to reboot them.
I will detach them from the reboot job and will report RAM consumption on proxies

florent

@Pilow at least this can rule out the disk data and backup archive handling (that changed a lot in 2025 for qcow2 )

so if it's backup related, it can be the task log and the scheduler.

are you using the open metrics plugin ?

Pilow

@florent not really, it is activated and I tried to fiddle a bit with it, why ?

florent

@Pilow said in backup mail report says INTERRUPTED but it's not ?:

@florent not really, it is activated and I tried to fiddle a bit with it, why ?

the smaller the changes, the more we can focus on the right component(s). And december release was quite massive ( a good consequence of the team growing)
can you disable it to be sure ?

again, thank you for your help here

Pilow

@florent okay disabled.
We have quite an extensive use of API calls too, all over the place
and websockets (to get VM console in in-house web app)

I don't know if this could have an impact

florent

@Pilow I think I remember that you have a xoa ? would it be ok to open a support tunnel a give me the number by the chat ( or by a support ticket ) ?

are you querying on of the dashboard or only the individual CRUD api ? rest api or xo cli ?

We could add some debug