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    Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"

    Scheduled Pinned Locked Moved Unsolved Backup
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Excellent 🙂 so it was an undici bug after all… Now I'm making sure @Team-XO-Backend won't miss it 👍

      1 Reply Last reply Reply Quote 2
      • J Offline
        JB @christopher-petzel
        last edited by

        @christopher-petzel Unfortunately, for me, it still has an error.

        7425c362-284f-41d1-8fc5-ce89cc4edf4f-image.jpeg

        commit c5fae

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          MajorP93 @JB
          last edited by

          @JB Yes makes sense. You are not on the branch that already has the fix. Your commit is latest master branch.
          Either switch to the branch that got mentioned or wait for the fix to land in master.

          J 1 Reply Last reply Reply Quote 1
          • J Offline
            JB @MajorP93
            last edited by

            @MajorP93 Ok. Thanks!

            P 1 Reply Last reply Reply Quote 0
            • P Offline
              pierrebrunet Vates 🪐 XO Team @JB
              last edited by

              @JB @majorp93 We made a smaller PR to be merged just after the release (because it is linked to almost all XAPI calls), the new branch is this one if you want to test: fix_undici_timeout
              Same fix, just a little smaller 🙂

              christopher-petzelC 1 Reply Last reply Reply Quote 1
              • christopher-petzelC Offline
                christopher-petzel @pierrebrunet
                last edited by

                @pierrebrunet I built on the fix_undici_timeout branch and manually ran the metadata backup job 10 times and did NOT get an error. I will stay on this build through the weekend, let the scheduled metadata backups run, and report back on Monday.

                1 Reply Last reply Reply Quote 2
                • T Online
                  Tim-PT
                  last edited by

                  It looks like this is identified and solved, I'll test on a new version of XO next week at some point, but I just wanted to confirm that I've been seeing what appears to be the same problem.

                  This hasn't affected any of my full, delta or mirror backups, on any of the NFS targets - but it does affect two different Pool metadata & xo config backups. Both on different NFS targets on different schedules.

                  It's an infrequent failure, sometimes not failing for a couple of days, but sometimes failing up to 3 or 4 times per day - this is on an hourly schedule.
                  912ddd51-e6c1-4a62-8529-79d6b2fe8ad0-image.jpeg

                  My most recent failure on the hourly job was yesterday morning, the one before that was almost 24 hours earlier.
                  This is currently on Xen Orchestra, commit 24913 but it was also noticeable on a version from the end of July.

                  From what I've read, I'm guessing the fix will be in the main branch soon enough and an update will solve it, but if there's any useful information I can provide, please let me know.

                  poddingueP 1 Reply Last reply Reply Quote 1
                  • poddingueP Online
                    poddingue Vates 🪐 @Tim-PT
                    last edited by

                    Thanks for the feedback so far, folks! 👍

                    christopher-petzelC 1 Reply Last reply Reply Quote 1
                    • christopher-petzelC Offline
                      christopher-petzel @poddingue
                      last edited by

                      @poddingue On the fix_undici_timeout branch this weekend, all scheduled metadata backups completed sucesfully.

                      poddingueP 1 Reply Last reply Reply Quote 1
                      • poddingueP Online
                        poddingue Vates 🪐 @christopher-petzel
                        last edited by

                        That's great news, thanks, @christopher-petzel ! 👍

                        1 Reply Last reply Reply Quote 0

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