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    Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"

    Scheduled Pinned Locked Moved Unsolved Backup
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    • C Offline
      CodeMercenary
      last edited by

      This happens to me mostly with non-config backups but occasionally a config backup will fail. The VM that fails the backup with the body timeout changes around every day, then once a week or so, every VM will get backed up. It only happens on this XO instance and only with the full backups. It doesn't happen on another XO instance that performs delta backups of the same VMs a couple hours later.
      0f04acef-0cd9-487c-8292-e27174bf9999-image.jpeg

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      • christopher-petzelC Offline
        christopher-petzel @olivierlambert
        last edited by

        @olivierlambert I feel like the cause of the timeout is what I posted here: https://xcp-ng.org/forum/post/107454

        The incidents of the errors in syslog correspond by matching pool, date and time to the incidents of errors in XO backup. I've traced through several of these incidents in the syslog and matched them to the errors in the XO metadata backup and matched these to missing metadata backup files in the directory on the storage server (ex. 20260807T041000Z) which is created even if the backup fails.

        I would look in older logs to see if maybe this has been happening for a long time, possibly before an XO update now shows the error, but my syslog data only goes back 30 days. The XO metadata backup errors started over 30 days.

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          I have a theory that I'd like you to test on a specific branch. It might be an Undici bug, but I'm far from being sure.

          You need Node >=22.19 to make it work. Switch to the branch named fix_undici_paused_parser_crash, build it and try again.

          christopher-petzelC 2 Replies Last reply Reply Quote 0
          • christopher-petzelC Offline
            christopher-petzel @olivierlambert
            last edited by

            @olivierlambert Good news. This morning, I built on the fix_undici_paused_parser_crash branch and manually ran the metadata backup job 10 times and did NOT get an error. Previously, running the job manually could result in the body timeout error, so we have progress.

            I will stay on this build during this week, let the scheduled metadata backups run, and report back by this Friday.

            M G 2 Replies Last reply Reply Quote 2
            • M Online
              MajorP93 @christopher-petzel
              last edited by MajorP93

              @christopher-petzel Thank you for testing this! I am also interested in this fix since I encounter this issue from time to time. Unfortunately my testing environment / lab is currently unavailable which is why I wasn't able to compile & deploy this branch myself.

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              • G Offline
                GregBinSD @christopher-petzel
                last edited by GregBinSD

                @christopher-petzel
                Great news!
                I will test and report after it is available in a global update.
                Thank you Christopher.

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                • christopher-petzelC Offline
                  christopher-petzel @olivierlambert
                  last edited by

                  @olivierlambert No metadata backup errors in the 4 scheduled backups since Monday, while on the fix_undici_paused_parser_crash branch. Previously, I would not have more that 1 day without an error. Between manual and scheduled backup jobs, I've not been able to recreate the error on this test branch.

                  This is good to see again...
                  6f8b9214-c5d9-4aef-abfa-b982dcccbe0b-image.jpeg

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Excellent 🙂 so it was an undici bug after all… Now I'm making sure @Team-XO-Backend won't miss it 👍

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                    • J Offline
                      JB @christopher-petzel
                      last edited by

                      @christopher-petzel Unfortunately, for me, it still has an error.

                      7425c362-284f-41d1-8fc5-ce89cc4edf4f-image.jpeg

                      commit c5fae

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                      • M Online
                        MajorP93 @JB
                        last edited by

                        @JB Yes makes sense. You are not on the branch that already has the fix. Your commit is latest master branch.
                        Either switch to the branch that got mentioned or wait for the fix to land in master.

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