@olivierlambert said in XO and XCP-ng pricing:
I understand, as you understand we cannot actually lose money on what we do. Remember, we do open source, not like Broadcom, so you can't compare directly. Being at a lower listed price than what we have will simply kill us. It's simple as that.
Right and changing the model for micro-customers or non-profits (or MSP's who support Non-Profits) doesn't make sense.
Even a single ticket into the ticket system costs money, money to look at, money to review any logs, money to staff, I think everyone pretty much understands that.
What doesn't make sense to me is that @bishoptf wants to pay for some level of support, that is lower than what they were paying broadcom for just software without any support for software that is completely opensource, when it appears that they are running a Managed Services Provider organization.
And not for nothing, but Non-Profits in the US get some very solid funding every year, they have money, $1000 a year is nothing. I've seen a Food bank sign on the dotted line for almost $50,000 without even looking at it for a Wireless upgrade for their offices.
They latter ended up spending even more to expand the network the same year.