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    Potential bug with Windows VM backup: "Body Timeout Error"

    Scheduled Pinned Locked Moved Backup
    56 Posts 12 Posters 6.5k Views 11 Watching
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    • M Offline
      MajorP93 @olivierlambert
      last edited by

      @olivierlambert @stormi

      Hey!
      Any news in this regard?
      Would be really interested in testing this fix in our lab environment if possible.
      Thanks and best regards!

      1 Reply Last reply Reply Quote 0
      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Let me reping @stormi or @Team-XAPI-Network

        psafontP 1 Reply Last reply Reply Quote 1
        • psafontP Offline
          psafont Vates 🪐 XAPI & Network Team @olivierlambert
          last edited by

          @olivierlambert Because Andriy did quite a bit of work before this merge, xcp-ng depends on xenserver releasing the package to the clients before we can integrate it into xcp-ng. I'd say we can release the package February at the earliest

          M 1 Reply Last reply Reply Quote 2
          • M Offline
            MajorP93 @psafont
            last edited by

            @psafont @olivierlambert As you previously mentioned february and we reached it as of now - I was wondering: do you have any update on when you plan to push the fix to XCP-ng repositories?

            Thanks and best regards

            psafontP 1 Reply Last reply Reply Quote 0
            • psafontP Offline
              psafont Vates 🪐 XAPI & Network Team @MajorP93
              last edited by

              @MajorP93 It's being packaged at the moment. between this and the testing that needs to be done it might take a couple of weeks to be released, but I can't promise anything yet

              1 Reply Last reply Reply Quote 1
              • R Offline
                RS
                last edited by

                I had same problem, about last 2 weeks, but is is about Xen update, after apply last update, Backup of Windows VMs works again.

                1 Reply Last reply Reply Quote 0
                • gduperreyG Offline
                  gduperrey Vates 🪐 XCP-ng Team
                  last edited by

                  The update mentioned by Pau should has just been released along with other updates. For more information, you can consult the corresponding blog post: https://xcp-ng.org/blog/2026/03/10/march-2026-maintenance-updates-for-xcp-ng-8-3-lts/

                  1 Reply Last reply Reply Quote 2
                  • C Offline
                    CodeMercenary
                    last edited by

                    Amazing timing. I have been having this issue with a VM I just set up and I came here to find out if this is a known problem, only to discover that the 97 patches I have been planning to install tonight are going to fix it.

                    1 Reply Last reply Reply Quote 2
                    • nikadeN Offline
                      nikade Top contributor
                      last edited by

                      Did anyone try to patch xo and xcp-ng to the latest and did you have any luck with backups since then?
                      Im on XO (Xen Orchestra, commit 449e7 and Master, commit 2aff8) and the latest xcp-ng 8.3 with all patches installed and im still seeing the "Body timeout error" on 4/8 vm's:

                      068493da-8294-4a11-957b-7e71640b787f-image.jpeg

                      Some works tho:

                      33942c1a-1240-4897-9836-90a13c55de1b-image.jpeg

                      Observium has a 20Gb VDI with 15Gb used, jupiter has a 20Gb VDI with 12Gb used.
                      Let me know if you want any logs from my XO or XCP and I'll happily provide them.

                      C 1 Reply Last reply Reply Quote 0
                      • C Offline
                        CodeMercenary @nikade
                        last edited by CodeMercenary

                        @nikade I did install the 97 XCP patches and that night the VM that was failing to backup was able to successfully backup. It had a 500GB secondary drive that was formatted but totally empty.

                        I had not yet patched my XO from source to the latest, it was maybe 24 commits behind. On Friday I updated it so I will find out on Monday if those backups continued to work but I assume they did.

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