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    XOA fails after update to 5.106.0

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    • F Offline
      ferrao @Danp
      last edited by

      @Danp said in XOA fails after update to 5.106.0:

      @ferrao Make sure that you've activated the trial license under the XOA > Licenses tab.

      Yes, it is. I was testing the User Portal on April 28th. Received the e-mail message regarding the Micro K8s and tried updating to give it a try.

      Now XOA is locked with this message.

      DanpD 1 Reply Last reply Reply Quote 0
      • DanpD Offline
        Danp Pro Support Team @ferrao
        last edited by

        @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
        d905469d-2f34-485e-bb8e-61e388faa430-image.png

        This is what it will look like if the license hasn't been activated --
        b08a2fff-939f-40af-832e-f50d020e8817-image.png

        F 1 Reply Last reply Reply Quote 0
        • F Offline
          ferrao @Danp
          last edited by

          @Danp said in XOA fails after update to 5.106.0:

          @ferrao Prior to the latest release, the trial worked without actually activating the license on the XOA > Licenses tab. Double check that the license is activated (should look like this) --
          d905469d-2f34-485e-bb8e-61e388faa430-image.png

          This is what it will look like if the license hasn't been activated --
          b08a2fff-939f-40af-832e-f50d020e8817-image.png

          Oh man...
          That's a new thing? You're totally right.

          It's now working correctly again.

          1 Reply Last reply Reply Quote 0
          • Y Offline
            y2krex
            last edited by

            I just updated XOA today and got this same message? I try to activate however once i enter in the words to activate it wont let me hit the ok button to submit

            Your current Xen Orchestra license has expired (Jan 1, 1970). Please reach out to your vendor.

            Not sure how the update is still causing issues 27 days later?

            1 Reply Last reply Reply Quote 0
            • olivierlambertO Online
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by olivierlambert

              Hi,

              So you mean your license was already bound but was "un-bound" after the recent update? So you had to do it again?

              Y 1 Reply Last reply Reply Quote 0
              • Y Offline
                y2krex @olivierlambert
                last edited by

                @olivierlambert Im on a premium trial....xoa been running for a couple weeks..i ran the updates and then got that message and cant access the vm's via XOA

                1 Reply Last reply Reply Quote 0
                • olivierlambertO Online
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Have you checked that your trial is correctly bound to your XOA? In the main left menu, then "License" tab, check there. You should be able to bind your trial to this XOA.

                  Y 1 Reply Last reply Reply Quote 0
                  • Y Offline
                    y2krex @olivierlambert
                    last edited by

                    @olivierlambert yeah it seems to be....it doesnt let even try activate it again to try re apply it!Capture.PNG

                    Y 1 Reply Last reply Reply Quote 0
                    • olivierlambertO Online
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      What's the error when you click on "Activate license"?

                      1 Reply Last reply Reply Quote 0
                      • Y Offline
                        y2krex @y2krex
                        last edited by

                        it doesnt let me....you cant see in the screen shot but when i hover over ok the cursor changes to a circle with a red line to say i cant hit okCapture.PNG

                        Y 1 Reply Last reply Reply Quote 0
                        • olivierlambertO Online
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Ah I see, there's a typo. It's "license". With an "s". That should make the "OK" button clickable.

                          1 Reply Last reply Reply Quote 0
                          • Y Offline
                            y2krex @y2krex
                            last edited by

                            lol....im in australia pretty we spell license ...licence...all good. So i did that then it said my trial is with another account want to move it to this one...i did that and i think im all good. thanks!!

                            1 Reply Last reply Reply Quote 1
                            • olivierlambertO Online
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              Great news! Enjoy XO 🙂

                              J 1 Reply Last reply Reply Quote 0
                              • E Offline
                                Edogstraus00
                                last edited by

                                Hello, I was commenting to say this same issue has resurfaced in a new update I did yesterday.

                                91b66087-b0b5-403d-a882-186d3cee7203-image.png

                                However, I see XO-Server was updated to 5.177.4 (from 5.177.3) which seemed to have fixed this after applying the update and rebooting.

                                Hopefully this issue does not appear again in another release.

                                Seems like now I have another thing to fix and update
                                db042587-2444-4340-ac62-a994545b9cab-image.png

                                1 Reply Last reply Reply Quote 1
                                • olivierlambertO olivierlambert marked this topic as a question
                                • olivierlambertO olivierlambert has marked this topic as solved
                                • J Offline
                                  joneill @olivierlambert
                                  last edited by

                                  @olivierlambert after updating to 5.106.4 today I am now seeing the following error in XOA:

                                  2ac0e7a8-22c2-439b-95c9-9babe75899be-image.png

                                  DanpD 1 Reply Last reply Reply Quote 0
                                  • DanpD Offline
                                    Danp Pro Support Team @joneill
                                    last edited by

                                    @joneill Switch to the Licenses tab (XOA > Licenses) and then click the red button to activate the license on the appliance.

                                    1 Reply Last reply Reply Quote 1
                                    • G Offline
                                      gr85z
                                      last edited by

                                      I have 2 XOA , first one I use in production and Licensed with Enterprise license. Second one I use for VMs I have on local server not licensed. They are both registered under same email.
                                      On XOA 2 I am getting the expired license message and showing license is unbound which is what I want. But I can't do anything with 2nd XOA, do I have to redeploy the XOA and use different email to register? or can I unregister and use new email?
                                      I have updated both XOAs to -- Current version: 5.107.2 --
                                      Screen shot of License
                                      410e3dff-251b-4e12-8ff8-508682f673db-image.png

                                      A 1 Reply Last reply Reply Quote 0
                                      • olivierlambertO Online
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        Hi,

                                        You cannot use one XOA paid license for 2x XOAs. It's one per XOA. You can have XOA free on your second XOA though (and you can always transfer the paid license to it if you have lost your production one)

                                        G 1 Reply Last reply Reply Quote 0
                                        • A Online
                                          Andrew Top contributor @gr85z
                                          last edited by

                                          It would be nice to have an "unregister" button, or better, a "use free license" button.

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                                          • G Offline
                                            gr85z @olivierlambert
                                            last edited by

                                            @olivierlambert so how can I unregister the 2nd one without loosing the VMs on host?
                                            Do I have to remove the XOA VM and then re-install? Is there something command line that I need to do? etc.....

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