Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"
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@JB @gregbinsd @olivierlambert
Yes restarting the tool stack works for me. I currently do not have any host offline at least not intentionally. If there is a network glitch that i am not aware of that might cause the issue if that is the actual cause.
As @olivierlambert stated maybe we were having issues all along and they just changed something that is making the issue visible now. The support tunnel should still be open on my environment if you or the team want to look at logs.
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@jb
@olivierlambert
Oliver, you may be right, wondering whether they really worked. How can I prove that the metadata and xo-config backups were truly successful?Below, I pasted in the GUI backup log from XO5.
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All my hosts are online, yet the error still occurs. However, if I restart, the backup works for two or three runs.
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The problem is that my VM backups don't run either, because I still get a timeout. This morning out of 11 VM backups, 2 failed, on Tuesday 1 failed, 20 were good.
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5 minutes is clearly an HTTP timeout, the question is way we are reaching this timeout in the first place.
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@bogikornel are you talking about another issue? We are on an issue specifically on "pool metadata backups". It seems you are talking about VM backups. If yes, can you send the backup log please?
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@pierrebrunet This is the same error, but it occurs more often when saving metadata. I'm attaching the logfile. xo-backup-error-log.txt
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This happens to me mostly with non-config backups but occasionally a config backup will fail. The VM that fails the backup with the body timeout changes around every day, then once a week or so, every VM will get backed up. It only happens on this XO instance and only with the full backups. It doesn't happen on another XO instance that performs delta backups of the same VMs a couple hours later.
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@olivierlambert I feel like the cause of the timeout is what I posted here: https://xcp-ng.org/forum/post/107454
The incidents of the errors in syslog correspond by matching pool, date and time to the incidents of errors in XO backup. I've traced through several of these incidents in the syslog and matched them to the errors in the XO metadata backup and matched these to missing metadata backup files in the directory on the storage server (ex. 20260807T041000Z) which is created even if the backup fails.
I would look in older logs to see if maybe this has been happening for a long time, possibly before an XO update now shows the error, but my syslog data only goes back 30 days. The XO metadata backup errors started over 30 days.
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I have a theory that I'd like you to test on a specific branch. It might be an Undici bug, but I'm far from being sure.
You need Node >=22.19 to make it work. Switch to the branch named
fix_undici_paused_parser_crash, build it and try again.
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